Order Processor
at Lasko Products

Date Posted: 4/12/2021

Job Description

The Order Entry Processor will work in a fast-paced customer service team environment. The primary objective is to provide the best possible service to the customer through accurate and efficient data entry that results in timely shipments, strong relationships, and increased lifetime sales.

 Essential Functions

  • Process customer and order information with a high-level of accuracy
  • Process product and parts orders, product warranties, and product returns
  • Connect with customers via phone, email, and chat related to order information, status, and shipping
  • Communicate with Sales, Manufacturing, and Shipping to ensure timely and accurate order fulfillment
  • Seek and obtain answers on orders until problems are solved and/or tasks are completed
  • Follow all department policies and procedures
  • Maintain a positive representation of the brand at all times

 Competencies, Abilities and Educational Requirements  

  • 3+ years of data entry experience
  • Fast and accurate data entry required
  • Self-starter and motivated problem-solver
  • Excellent verbal and written communication skills
  • Customer focus / customer service experience
  • Strong multi-tasking abilities
  • High school diploma or equivalent 

Certifications and Special Requirements

  • Microsoft Office proficiency
  • QAD experience preferred
  • We offer a competitive starting wage plus a comprehensive benefit package including:
    • 401(k) retirement savings plan
    • Comprehensive health insurance
    • Dental & vision plans
    • Company paid life insurance
    • Telemedicine program
    • Voluntary additional life  

We offer a competitive starting salary and generous annual bonus plus a comprehensive benefit package including health insurance; company paid life insurance, disability, and a telemedicine program; voluntary additional life, dental & vision plans, plus a 401(k) retirement savings plan.

An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Snapshot

  • Employee Type: Full-Time
  • Location: West Chester, PA
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 4/12/2021

About Us

Lasko Metal Products was founded in 1906 by Mr. Henry Lasko in Philadelphia. Over the years, the product line was adapted to capture changing consumer needs. As America moved to the suburbs in the mid-20 th century, Lasko expanded into small appliances, fans and household portable heaters. From there, company growth continued and American manufacturing locations expanded to Tennessee and Texas where production continues today.

For more than 100 years, Lasko Products, Inc. has continued its growth and leadership in home comfort and convenience products, while maintaining the entrepreneurial spirit and creative atmosphere generally associated with a small company. Through innovation, flexibility, and this entrepreneurial attitude, Lasko responds to the continually changing needs of today’s consumers.

If you are a hands-on team player and would like to join a company where each individual makes a significant contribution to, and shares in the success of, the team’s efforts, please contact us. Human capital is one of our most valued resources.

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