QAD Business Process Analyst II
at Lasko Products

Date Posted: 5/1/2021

Job Description

Lasko Products Inc., the nation’s leading producer of home comfort products, has an opening for a full–time Business Analyst reporting to the Manager of Applications.  As a member of a dynamic team, you will be engaged in the acquisition, deployment and ongoing support of applications and technologies. In addition, you will help Lasko’s top tier operations by supporting and enhancing the use of existing applications to meet the business needs.   This is an excellent opportunity for a self-motivated individual to grow their knowledge understanding of manufacturing practices.

The selected candidate will be actively involved in application implementation and assist in refining processes and practices. The candidate will be expected to work as a liaison between IT and other parts of the organization to help meet common business goals and champion new technologies across departments.

Essential Duties and Responsibilities

  • Match application features and conventions to business requirements and help implement these with business users, especially QAD ERP systems
  • Create user manuals and how-to documentation for front-facing applications and future development reference
  • Recommend policy and best practices for use of newly implemented technologies
  • As necessary, make system configuration changes required for maintenance and implementation
  • Bridge the gap between application features and user needs for information and procedures
  • Provide non-technical explanations for technical solutions
  • Provide Tier-II-IV help desk support for in-house and third-party applications

Additional Duties and Responsibilities

  • Communicate directly with users to understand application issues and system requirements.
  • Practice and enforce defined development, testing, and change control standards
  • Provide after-hours support as part of an on-call rotation

Physical Requirements

  • Physically able to perform the Essential and Additional Duties and Responsibilities of the job including; walking, and sitting, standing, occasionally lifting up to 30 pounds.


  • Bachelor’s degree or equivalent experience
  • 3+ years of experience in QAD ERP systems and processes
  • Ability to communicate on both the technical and non-technical level including end users
  • Able to mine non-technical business requirements from users and find solutions already embedded in applications.
  • Knowledge and some ability in web application programming and technologies
  • Ability to pick up new applications quickly and adapt to new technologies
  • Ability to manage multiple tasks and time effectively
  • Good IT working knowledge
  • A self-starter who possesses strong customer focus, command skills, agreeable with implementing change and dealing with ambiguity
  • Analytical, problem solving, and organization skills
  • Strong verbal and written communication skills
  • Positive relationship building skills in order to acquire trust of business partners
  • Strong confidentiality practices

We offer a competitive starting wage plus a comprehensive benefit package including low cost health insurance; company paid life insurance, a telemedicine program; voluntary additional life, dental & vision plans, plus a 401(k) retirement savings plan.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Snapshot

About Us

Lasko Metal Products was founded in 1906 by Mr. Henry Lasko in Philadelphia. Over the years, the product line was adapted to capture changing consumer needs. As America moved to the suburbs in the mid-20 th century, Lasko expanded into small appliances, fans and household portable heaters. From there, company growth continued and American manufacturing locations expanded to Tennessee and Texas where production continues today.

For more than 100 years, Lasko Products, Inc. has continued its growth and leadership in home comfort and convenience products, while maintaining the entrepreneurial spirit and creative atmosphere generally associated with a small company. Through innovation, flexibility, and this entrepreneurial attitude, Lasko responds to the continually changing needs of today’s consumers.

If you are a hands-on team player and would like to join a company where each individual makes a significant contribution to, and shares in the success of, the team’s efforts, please contact us. Human capital is one of our most valued resources.

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