Customer Service Manager
at McCallion Staffing

Date Posted: 2/27/2019

Job Description

Established food distributor is looking for an experienced customer service manager to supervise the overnight shift. The hours of this position are Sunday - Thursday 8pm - 5am.

 

This person will be a hands on manager. You will be working side by side with your staff taking orders and handling any problems.

  • You will also be scheduling staff to meet work requirements, manage hours and approve weekly timecards.
  • Team building and training of new and existing staff.
  • Work closely with sales staff to meet customer needs.
  • Coordinate with logistics to make sure orders are processed in a timely manner.
  • Coordinate with Operations Management.
  • Look to improve departmental processes.
  • Receive orders by phone, voicemail and email.
  • Enter orders.
  • Process invoices.
  • Process daily reports.

Job Requirements

Customer service Manager Requirements:

 

10+ years progressive management experience

Bachelor's Degree preferred

Proficient in Microsoft Office - Word, Excel, Outlook

Must have customer service management experience in a manufacturing or distribution company

Job Snapshot

About Us

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