Customer Service
at McCallion Staffing

Date Posted: 9/17/2019

Job Description

The Customer Service Representative will receive and input orders through daily interaction with customers over the phone, via email or by other means of communication


  • Will ensure the order is correct and product is available before sales order is put in for processing
  • Will project a positive attitude and high degree of integrity and commitment to customer satisfaction
  • The Customer Service Representative will demonstrate a passion with respect to treating customers in a courteous manner at all times
  • Will handle all incoming client requests and inquiries regarding the product, orders, invoices, shipping, complaints and other general customer demands in a prompt, efficient and courteous manner
  • Will support the Sales effort through open communication with Account Executives
  • Works closely with Account Executives to facilitate orders and assist with customer requests
  • Works closely with Quality Assurance in receiving and inputting customer complaints, to following through with resolution and closure
  • The Customer Service Representative will maintain knowledge of all products, including product availability and ingredients, as well as maintain knowledge of company promotions
  • Recommends new products to existing customers and attracts potential customers through highly developed knowledge of all products
  • Maintains company database customer account information for accuracy and up-to-date information

Job Requirements

  • The Customer Service Representative will have a High School Diploma or GED equivalent
  • 2+ years Customer Service or Sales Support experience
  • Excellent verbal and written communication skills
  • Positive attitude and team player
  • Strong computer knowledge and skills
  • Detail oriented and a quick learner
  • Successfully pass drug and background screening
  • Must have your own transportation, NO PUBLIC TRANSPORTATION AVAILABLE 

Job Snapshot

About Us

Ready to make a career move but not sure where to start?

At McCallion Staffing, we’re dedicated to your professional growth and will get to know you, your skills and your values to connect you to opportunities that excite. We also support you throughout the entire process with communication, performance bonuses and comprehensive benefits.

When you partner with us to help move your career forward, we’ll gain a 360-degree view of your work history, workplace preferences, skillsets, strengths and values to learn what a meaningful next step looks like for you. We’ll use that information including input from background and reference checks, to connect you to exciting opportunities and support you along the way with benefits, bonuses and constant communication.

If you are ready for a change apply to one of openings, or join our Talent Network to stay connected!

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