Security Guard - Kimpton Hotel Arras & Arras Residences
at McKibbon Hospitality

Date Posted: 2/24/2021

Job Description

Kimpton Hotel Arras & Arras Residences 

7 Patton Ave

Asheville, NC 28801


Security Guard

$13.15/hour AM and PM shifts

$14.15/hour overnight shift

What Makes a McKibbon Security Guard?

In this role you will perform a variety of hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets.

A Day in the Life:

You will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.

You will maintain positive guest relations at all times.

You will resolve guest complaints and ensure guest satisfaction.

You will maintain a complete knowledge of: hotel features/services, hours of operations.

You will respond to all emergency situations and provide direction as needed.

You will work to resolve disruptive guests in a professional and customer focused manner

You will walk the property regularly to ensure all doors are secure and stair wells maintained.

You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).

You will play role as key contact for emergency personnel who come to the hotel

Job Requirements


Previous experience working in a security role

A high school diploma or equivalent vocational training certificate

Experience working at a hotel or restaurant establishment (highly desired)

Proficiency with computers

Basic math skills

The ability to provide excellent customer service and maintain a professional demeanor at all times

Great verbal and written communication skills

Certified in Safety and Training, or Licensed as a Security Officer preferred

CPR and First Aide Certified preferred

Ability to work nights and weekends

Job Snapshot

About Us

McKibbon Hospitality is powered by a forward-thinking team that lives and breathes hospitality. Together, we guide every facet of hospitality development and management, from site selection, design and construction management to hotel openings, operations and renovations. More than building and managing hotels, we create experiences that reflect and define the local culture…places that become destinations for locals and visitors alike. Marriott. Hilton. Starwood. These are some of the world-class brands that trust McKibbon to help build, manage and grow their portfolio. Our legacy is built on a foundation of integrity, anchored in how we value our guests, treat our associates and partners and give back to our.

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