Bilingual Call Center Representative
at Medix

Date Posted: 11/7/2019

Job Description

  • Bilingual Spanish/English required.
  • Answering and managing an average of 75-100 incoming and outgoing calls/voicemails on a daily basis in a timely and accurate fashion.
  • Provide support and compassionate customer service for the thousands of lives we service.
  • Schedule appointments using computerized scheduling systems.
  • Resolve patient issues and consistently meet or exceed patient's service expectations.
  • Maintain accurate patient accounts by obtaining, recording and updating personal/financial/insurance information.
  • Protecting patient confidentiality.
  • Any and all other tasks or projects, as assigned.

Job Requirements

Bilingual in English/Spanish required Possess a high level of customer service At least 1 year experience in a medical office setting

Job Snapshot

  • Employee Type: Full-Time
  • Location: Nashville, TN
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 11/7/2019

About Us

Medix provides workforce solutions to clients and creates opportunity for talent representing a variety of industries through our Healthcare, Scientific and Information Technology divisions. We have earned our reputation as an industry leader by providing unsurpassed customer service and top quality professionals to our clients.

At Medix we are extremely dedicated to our candidates, providing them with the best advice, support and direction during their job search. We work with all of our candidates personally to understand their skills and aspirations and best match them with opportunities that fit their goals. As we place contract, contract-to-hire and direct hire employment plans, we offer the flexibility to accommodate your schedule and needs.  We will also provide guidance and support during the interview process.  The benefits at Medix don’t stop there. After being employed for 30 days and averaging 30 hours per week for those 30 days, you become eligible for our benefit program.

Are you looking for a new job? Check out these current opportunities: Healthcare Jobs, Information Technology Jobs and Scientific Jobs