New Patient Coordinator
at Medix

Date Posted: 10/17/2019

Job Description

New Patient Coordinator

Are you looking to make a career change? Do you want to work with a highly reputable organization? Medix had the opportunity for you!

New Patient Coordinator - Healthcare - Scheduler - Administrative Assistant

New Patient Coordinator Job Description

Daily Responsibilities:

  • Provides administrative support and coordination for all aspects of patient care for both new and/or established patients.

  • Appropriately arranges resources to support the highest standard of patient experience and visit, i.e. arranging interpreter services.

  • Answers telephone calls, as appropriate for new and/or established patients. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management.

  • Recognizes emergencies and appropriately respond using standard operating procedures and critical thinking skills.

  • Provides program specific information to callers and refer calls as necessary.

  • Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines.

  • Schedules patient visits, and manages changes, ranging in complexity for one physician appointment to multiple care provider appointments.

  • Assists in processing paperwork associated with clinical care including: insurance claims, disability forms, and medical equipment forms.


  • Bachelor's Degree

  • Administrative experience


  • Location: Boston, MA

  • Schedule: M-F, 8:30am-5:00pm

  • Direct hire

  • Salary determined by client

New Patient Coordinator - Healthcare - Scheduler - Administrative Assistant

Reference number: 89514

Job Requirements

Bachelor's Degree, administrative experience

Job Snapshot

About Us

Medix provides workforce solutions to clients and creates opportunity for talent representing a variety of industries through our Healthcare, Scientific and Information Technology divisions. We have earned our reputation as an industry leader by providing unsurpassed customer service and top quality professionals to our clients.

At Medix we are extremely dedicated to our candidates, providing them with the best advice, support and direction during their job search. We work with all of our candidates personally to understand their skills and aspirations and best match them with opportunities that fit their goals. As we place contract, contract-to-hire and direct hire employment plans, we offer the flexibility to accommodate your schedule and needs.  We will also provide guidance and support during the interview process.  The benefits at Medix don’t stop there. After being employed for 30 days and averaging 30 hours per week for those 30 days, you become eligible for our benefit program.

Are you looking for a new job? Check out these current opportunities: Healthcare Jobs, Information Technology Jobs and Scientific Jobs