Patient Scheduler
at Medix

Date Posted: 6/18/2019

Job Description

We are seeking an experienced Medical Scheduling professional to join a prominent and growing health system with an opening in the Louisville area!

Medical Scheduler Details:

  • Collects complete, accurate and up to date demographic, insurance, prior and current medical history information. Updates all required systems and files immediately upon receipt of updated or new information.
  • Schedules patients for appointments and/or procedures. Contacts patients who have cancelled appointments within 48 hours to reschedule their appointment and/or procedure. Ensures information is sent to all appropriate departments. Communicates with doctors and nurses as necessary.
  • If the patient needs to be seen immediately, checks the doctor schedule to determine who should see the patient. Involves the appropriate manager if a doctor is not available.
  • Refers all 'self-pay' patients to the billing department to set up payment arrangements. If the patient's account is in collection status, refers the patient to the billing dept. for resolution.
  • Schedules appointments sequentially from beginning to end of the day. Does not randomly schedule throughout scheduled days.
  • Contacts patients via the 'Recall' process to remind them of the need to schedule appointments, following company policy and protocol.
  • In all activities, functions as the patient's advocate to ensure optimum patient satisfaction with the experience and the care they receive. Always communicates in a non-judgmental, non-discriminatory manner that preserves the patient's rights and ensures patient satisfaction.

Medical Scheduler Hours: Monday - Friday 8-4:30 or 8:30-5

Medical Scheduler Pay Rate: $14-16/hr based on experience and interview + Full medical, vision, dental and PTO benefits

Medical Scheduler Requirements:

  • Experience in a customer service setting
  • 35 WPM typing speed
  • Phone and computer experience


If you are interested in this opportunity, please respond to this post with your resume and best way to contact you to schedule a phone interview.

Reference number: 73247

Job Requirements

*Experience in a customer service setting •35 WPM typing speed •Phone and computer experience

Job Snapshot

About Us

Medix provides workforce solutions to clients and creates opportunity for talent representing a variety of industries through our Healthcare, Scientific and Information Technology divisions. We have earned our reputation as an industry leader by providing unsurpassed customer service and top quality professionals to our clients.

At Medix we are extremely dedicated to our candidates, providing them with the best advice, support and direction during their job search. We work with all of our candidates personally to understand their skills and aspirations and best match them with opportunities that fit their goals. As we place contract, contract-to-hire and direct hire employment plans, we offer the flexibility to accommodate your schedule and needs.  We will also provide guidance and support during the interview process.  The benefits at Medix don’t stop there. After being employed for 30 days and averaging 30 hours per week for those 30 days, you become eligible for our benefit program.

Are you looking for a new job? Check out these current opportunities: Healthcare Jobs, Information Technology Jobs and Scientific Jobs