Registered Nurse
at Medix

Date Posted: 6/18/2019

Job Description

Overview of Responsibilities

The majority of the role is going to be phone triage and patient education. Triage is important because the candidate will be determining whether the patient needs to go to the ER, treat at home, or schedule an appointment with their doctor.

Fast paced environment. Sit down and educate patients. Once patients complete appointment, the nurses spend 20-30 minutes with each patient. Geriatric. Education is going to be important for adults. Looking for a candidate that has experience phone triage.

This role will begin as a 3 month contract-to-hire opportunity with one of the largest networks of primary care practices in Illinois. With 16 separate Primary Care locations in the Chicagoland area, candidates who perform well in this role will be the first to be considered for permanent employment within all of their locations.

Responsibilities when it comes to Patient Education:

  • Delegate responsibilities to support staff and focus on patient education.

  • Learn what the patient already knows and dispel misinformation.

  • Provide patient information in the simplest way possible, using visual aids when applicable.

  • Ask patients and family members to learn important medical information or steps to treatment.

  • Question the patient's understanding of the care and its necessity.

  • Make sure patients understand the importance of all medications and how and why to refill them properly.

  • Involve patients from the very first treatment to reinforce learning.

  • Educate patients and family members about the signs and symptoms that indicate a worsening condition.

Responsibilities when it comes to triage:

  • Accept telephone calls from patients with varying levels of acuity and types of medical concerns

  • Promote clear and coherent verbal communication following an appropriate line of questioning

  • Assess clients based on the patient's own evaluation, concerns, and responses to questions.

  • Make medical appointments and referrals to physicians, community resources, specialists, or other agencies.

  • Create a nursing care plan with appropriate follow-up steps.

  • Utilize electronic charting to access patient records remotely and to review a database of possible conditions, similar signs and symptoms, and evidence-based treatments.

  • Determine the necessary follow-up for medical diagnoses and symptoms over the phone.

  • Provide clear patient information, thorough patient education, and recommendations for the next steps to take.

  • Evaluate the significance of the patient's concern over the form, determine if emergency care is needed, if a medical appointment should be made, or if the concern should be reported to the appropriate physician.

3-5 Must-Have Skills/Qualifications

  • 1.5 years Nursing

  • Associates Degree or BSN


Soft Skill/Attribute Requirements

  • Ability to learn quickly

  • Team player and high energy

Location: 60609, Chicago IL


  • Monday - Friday
  • 8:00 AM - 5:00 PM

Please contact (312) 448-5991 or if you would like to be considered for the position.

Reference number: 86507

Job Snapshot

  • Employee Type: Contract to Hire
  • Location: Chicago, IL
  • Job Type: Nurse
  • Experience: Not Specified
  • Date Posted: 6/18/2019

About Us

Medix provides workforce solutions to clients and creates opportunity for talent representing a variety of industries through our Healthcare, Scientific and Information Technology divisions. We have earned our reputation as an industry leader by providing unsurpassed customer service and top quality professionals to our clients.

At Medix we are extremely dedicated to our candidates, providing them with the best advice, support and direction during their job search. We work with all of our candidates personally to understand their skills and aspirations and best match them with opportunities that fit their goals. As we place contract, contract-to-hire and direct hire employment plans, we offer the flexibility to accommodate your schedule and needs.  We will also provide guidance and support during the interview process.  The benefits at Medix don’t stop there. After being employed for 30 days and averaging 30 hours per week for those 30 days, you become eligible for our benefit program.

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