Retail Supervisor
at GoodWill Industries of the Columbia Willamette

Date Posted: 11/23/2019

Job Description

Retail Supervisor
Goodwill Industries of the Columbia Willamette


About Us:

Goodwill Industries of the Columbia Willamette currently operates 46 retail stores, 5 outlets, 2 online retail locations, and nearly 60 attended donation centers. Those who work at Goodwill get more than a paycheck, they go home with a sense of pride, dignity, and a job well done. They know they are making a difference in the community.

At Goodwill, we help people with barriers to employment find meaningful work. We strive to help people find good jobs in one of our Goodwill retail or donation centers, or outside Goodwill with another employer. Our employment specialists will do their best to put you to work in one of our locations, or help you find employment through the Goodwill Job Connection Program.

GENERAL SUMMARY : Supports the Store Manager in the operation of a Goodwill retail store. Follows specific guidelines and operates with minimal supervision. Acts as Manager in the absence of Assistant Store Manager and/or Store Manager.


-Foster and demonstrate a positive team environment..

-Resolve customer issues in accordance with GICW policies and standards in a timely and appropriate manner.

-Maintain positive and professional relationship with all employees.

-Attend all mandatory classes in Store Manager Development and Training program and ongoing training classes as offered.

-Ensure proper adherence by store staff to policies and procedures. Utilize intervention recommended by Human Resources to effectively maintain employee relations.

-Ensure that safety procedures are understood and followed by all employees.

-Maintain all interior and exterior areas to ensure ease of operations according to GICW policy.

Job Requirements

    -Must be 18 years of age or older.

    -High School graduate or GED and a minimum of one year’s retail experience.

    -Must possess strong interpersonal and writing skills.

    -Must exhibit a high level of integrity and business ethics.

    -Must successfully complete GICW’s Cashier Certification class.

    -Must provide own transportation as required.

    -Must maintain consistent, predictable and satisfactory attendance and punctuality as scheduled.

    -Must be able to demonstrate upon request functional literacy and numeric proficiency.

    -Must have command of the English language sufficient to verbally communicate with the general public

Job Snapshot

About Us

Join the GICW team!

Take your retail career to the next level while you help your community grow! When you join the team at Goodwill Industries of the Columbia Willamette, you’ll work for an award-winning organization that provides free job services to people of all ages and backgrounds. You’ll also take your own path to personal and career success with a generous retirement savings benefit and advancement opportunities including paid leadership and skills training programs.

Career Areas

  • retail management
  • retail operations
  • retail hourly


Our company benefits include insurance coverage, retirement matching, and career-building, on-the-clock training and mentoring opportunities.

Apply today!

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