Do you have “IT”? Are you positive, confident and steadfast in your pursuits? Are you a HAPPY person by nature? Do you find resolve where others may find excuses? Are you small stuff proof? Experience is great but having “It” is everything and required!
Are you a People Person? Do you love interacting with people? Our two biggest assets are our customers and our employees; can you find it easy to respect and serve both?
Do you have Good Sales Sense? Our customers deserve and expect professional and educated recommendations on tire purchases, repair and maintenance needs. Can you work with a sense of urgency and be passionate about meeting their expectations and our mutual success?
Can you Keep Pace in Stride? Can you make the best out of both slow and busy times? Can you respond with enthusiasm and professionalism under pressure?
Can you Lead? We need people that can take charge of a customers visit and ensure they return to visit us again. Can you take responsibility for others and lead a team to success? Can you take an unhappy customer and personally be responsible for making them happy?
Are you Team Material? Can you play on, lead and build a team? Outstanding customer service requires outstanding teams executing outstanding team work.
Are you Customer Focused? Can you follow through on our commitments to our customers? We insist on delivering a WOW experience to each customer on time and done right the first time. Always make it clear: We are Grateful and Want the Customers Business. Can you live this message consistently?
Are you Willing to Stay Informed? Our industry is in constant motion with new product lines, service and sales techniques, as well as mandated awareness programs. Can you be committed to keeping up as- needed with these changes and additions?
Can you: Do Your Way, Our Way? There are many recipes for success in our industry. Great customer service requires individuality and personal service, however, there are certain practices that we find to be core to our success and we require their adherence. Can you follow and follow through on core initiatives?
Weekends and Holidays Required. Weekends are a time when many customers chose to get their vehicles serviced. Over the last several years an increasing number of customers chose to use the holidays to do this. We are open seven days a week and though we do rotate Sundays, Saturdays, and some holidays are required.