Systems Support Specialist
at NEIS Inc.

Date Posted: 9/15/2020

Job Description

Primary Purpose

Provide systems support for the corporation for normal business functions, continuous improvement and to analyze areas of the system preventing outages or business interruptions.

Responsibilities:

·       Adding, removing, or updating user account information, resetting passwords, etc.

·       Answering technical queries and assisting users.

·       Assist in enhancements of company portals, inventory management systems etc.

·       Analyzing system logs and identifying potential system issues

·       Assist in installing and configuring new hardware and software

·       Responsible for following and enforcing security protocols

·       Troubleshoot, upgrade, monitor, and diagnose application and system problems to enable ongoing business

·       Assist with monitoring and ensuring network infrastructure is up and running

·       Training Users


Job Requirements

Qualifications:

·       Proficient in MS Word

·       Proficient in MS Excel

·       Ability to analyze, troubleshoot, and evaluate symptoms and provide instructions for common problems

·       Willingness to learn to construct more complicated equations

·       Ability to follow long instructions sets

·       Familiarity with basic SQL or willingness to learn

·       Basic computational logic or willingness to learn

Job Snapshot

About Us

Founded in 1945, NEIS has a long history of putting our customers first to provide the services they need. That's why many of our clients consider us their first choice when it comes to premium audit and loss control. We are a leader when it comes to meeting time-sensitive completion dates, a requirement for many of our client's programs. The NEIS team of employee professionals has the experience and knowledge to deliver those services with the highest standard of quality.

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