Manager, Special Ship
at The North West Company

Date Posted 2019-04-11

Job Description

As Manager, Special Ship at The North West Company (NWC) you will develop and implement the special ship processes as they relate to the project planning and coordination of a team to accurately plan, prepare and execute specific orders for food and general merchandise for each special ship season. You will utilize forward thinking into seasonal and special ship promotions to maximize profitability in stores while reducing the cost of goods. In your role you will partner in with departments such as Operations, Marketing as well as Logistics Distribution to determine future market specific needs and maximize the movement of goods for the special ship season.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Your Role:

• Lead a team for the project lifecycle in each special ship season;
• Manage the project plan, including: timelines, inputs, resource constraints, and communication;
• Determine and adhere to the timelines required for each special ship seasons orders. Liaise with Operations, Procurement Marketing, Distribution, Logistics, Pricing, Order Management, and Replenishment teams. Maintain special ship store schedules;
• Support and improve data integrity for order forecasting and writing. Maintain and update forecast models, measure accuracy; adjust as business needs change;
• Make recommendations for process improvements to contribute to the reduction of forecast error and bias;
• Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model;
• Manage the data inputs into the special ship platform each season, by store;
• Audit store orders as prepared by special ship analysts;
• Coordinate the forecasting of good to vendors;
• Coordinate with the Category Manager teams on cost negotiations, providing expected volumes to assist;
• Liaise with Distribution on the timing of goods to arrive at facilities;
• Monitor the process for each special ship season, make adjustments as required; and
• Support the continued development of department members. Facilitate quarterly development meetings, provide feedback and support action planning; provide opportunities for growth.

Desired Skills Experience:

• Minimum 3 years experience in a high SKU seasonal business, including forecasting and ordering for store sales;
Experience within the fields of Logistics, Inventory or Supply Chain is preferred;
• Previous leadership ability to effectively coach and develop a high functioning team is required;
• Bachelors Degree in Commerce or a related field is preferred;
• Extensive knowledge of Grocery and General Merchandise retailing;
• Project management experience is preferred;
• Proficient in Microsoft Office Suite;
• Proven organizational, planning and prioritizing skills with the ability to manage multiple projects, tasks and assignments;
• High degree of curiosity, discovery, and willingness to work through complex problems;
• Able to accomplish work independently, as well as work well within in a team;
• Must be detail conscious while maintaining a high degree of accuracy, with the demonstrated ability to maintain confidential information; and
• Strong communication skills, both verbal and written, coupled with strong interpersonal skills, and the ability to interact with all levels of internal and external customers.


Location: Winnipeg Logistics Service Centre, 100 Murray Park Road, Winnipeg, MB


Reports To: Director, Supply Chain Planning


You may include your resume and cover letter together as a single document. Opportunities to learn, develop and advance throughout the organization are present. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Job Snapshot

About Us

Looking for a Rewarding Career Opportunity?

The North West Company (NWC) has a rich enterprising legacy as one of the longest continuing retail enterprises in the world and we can trace our roots back to 1668 with many of our store locations in Northern Canada and Alaska having been in operation for over 200 years. If you’re looking for a new career, consider NWC as we’re proud to offer a broad range of rewarding opportunities that will allow you to develop and contribute to the growth of our organization.

At NWC, our mission is to be a trusted provider of goods and services within hard-to-reach, underserved and less-developed markets throughout Northern Canada, Western Canada, rural Alaska, the South Pacific islands and the Caribbean. While our stores offer a broad range of products and services with an emphasis on food, we strive to be the best local shopping choice for everyday household and local lifestyle needs. Our stores include; Northern, North Mart, Giant Tiger junior discount store, AC Value Center and Cost-U-Less, Inc.

Between our Canadian and International Operations, we offer a variety of career opportunities across a geographically diverse area. From our Corporate roles, Distribution, Canadian Retail to International opportunities, we provide challenge and meaningful work, growth and development and competitive pay and benefits packages.

To learn more about our company, diverse portfolio of companies and our rewarding careers, join The North West Company’s Talent Network today.

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