Operations Demand Analyst
at The North West Company

Date Posted 2019-11-16

Job Description

As Operations Demand Analyst at The North West Company (NWC), you will be responsible for providing NWC with efficient and effective multi-level, multi-channel forecast management, demand classification and statistical forecasting algorithms for continuous improvement in forecasting accuracy and improved inventory. You will optimize the buying of and movement of food, productively manage the SKU portfolio, and plan and execute systems that increase service while driving down cost to the business.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Your Role:

• Analyze historical data and define key assumptions to generate, manage, and calibrate a statistical baseline forecast for all SKUs, categories for each store;
• Capture sales forecasts and identify market trends to adjust demand based on SKU selection, pricing and consumer behavior;
• Maintain required business and system parameters in the forecasting environment for preparing accurate and timely projections in units, dollars and equivalent size units;
• Choose appropriate forecast models, measure accuracy and update as necessary;
• Revise key assumptions and adjust demand plan based on past events, progressive quantitative analysis and inputs from vendors, customers and stores;
• Exchange information with the Procurement and Marketing team on new product launches and product phase outs to select comparable product proxy for increased forecast accuracy;
• Make recommendations regarding process improvements contributing to reduction of forecast error and bias;
• Analyze historical sales trends, research demand drivers, prepare pre-season and in-season forecast data, develop statistical forecast models and evaluate forecast results;
• Develop demand forecasts for the business at multiple levels of aggregation and for multiple time horizons, incorporating business intelligence and forecast information gathered from sales, marketing, finance, and other relevant sources that supports the business plans; and
• Complete ad hoc reporting and data analysis as required.


• Minimum 3 years of experience in writing store orders or 3 years of experience in a high SKU seasonal business, including forecasting and SOP experience;
• Practical knowledge of stats packages (i.e. SAS, APS, SPSS, R, Python or similar) and/or forecasting tools;
• Proven track record of highly effective analysis and communication;
• Proficient skills using Microsoft Office Suite, strong computer data management skills; advance knowledge of Excel considered an asset;
• Experience with Business Intelligence tools, Power BI and/or Tableau considered an asset;
• Strong analytical and problem solving skills;
• Ability to quickly learn and apply new concepts, systems and industry best practices to the continued development of the team;
• Strong interpersonal and communication skills, both written and oral;
• Ability to prioritize and accomplish work independently and within a team to meet deadlines; and
• Exceptional organizational and time management skills.

Location: Gibraltar House, 77 Main Street, Winnipeg, MB

Reports To: Manager, Demand Planning

You may include your resume and cover letter together as a single document. A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Job Snapshot

About Us

Looking for a Rewarding Career Opportunity?

The North West Company (NWC) has a rich enterprising legacy as one of the longest continuing retail enterprises in the world and we can trace our roots back to 1668 with many of our store locations in Northern Canada and Alaska having been in operation for over 200 years. If you’re looking for a new career, consider NWC as we’re proud to offer a broad range of rewarding opportunities that will allow you to develop and contribute to the growth of our organization.

At NWC, our mission is to be a trusted provider of goods and services within hard-to-reach, underserved and less-developed markets throughout Northern Canada, Western Canada, rural Alaska, the South Pacific islands and the Caribbean. While our stores offer a broad range of products and services with an emphasis on food, we strive to be the best local shopping choice for everyday household and local lifestyle needs. Our stores include; Northern, North Mart, Giant Tiger junior discount store, AC Value Center and Cost-U-Less, Inc.

Between our Canadian and International Operations, we offer a variety of career opportunities across a geographically diverse area. From our Corporate roles, Distribution, Canadian Retail to International opportunities, we provide challenge and meaningful work, growth and development and competitive pay and benefits packages.

To learn more about our company, diverse portfolio of companies and our rewarding careers, join The North West Company’s Talent Network today.

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