Receptionist
at The North West Company

Date Posted 2019-05-16

Job Description

Status: Regular Part Time


Vacancies : 2


Shift: 7:45 AM 12:15 PM or 12:15 PM 4:45 PM


In your role as the Receptionist, at The North West Company (NWC), you will be acting as the first point of contact for Gibraltar House guests and provide professional and friendly services.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Your Role:

• Answer incoming switchboard calls, directing callers to the appropriate extension in a professional and efficient manner. Greets visitors to the building and notify appropriate employee of their arrival;
• Administer and monitor company parking program and oversee the Winnipeg Transit employee Peggo card program;
• Update and maintain contact lists and organizational charts with new hires, resignations and employee position changes;
• Prepare orientation material packages for new hires;
• Process invoices for payment;
• Review inquiries that are sent to the Corporate HR email inbox and direct to the appropriate Corporate HR team member for follow up, and;
• Assist the Corporate HR team with administrative tasks.

Skills and Qualifications:

• 2 years general office experience is required;
• Previous reception experience in operating a Meridian switchboard 2250 is an asset;
• Demonstrated proficiency with Microsoft Office Suite;
• Strong verbal and written communication skills with the ability to communicate clearly and listen effectively in order to provide a high customer service level;
• Must have strong customer service skills with a demonstrated ability to interact with all levels of internal and external customers;
• Ability to maintain a high degree of confidentiality and handle situations with tact and discretion;
• Work collaboratively with others to ensure completion of tasks and address issues;
• Must be able to work with minimal supervision;
• Detail conscious while maintaining a high degree of accuracy;
• Excellent organizational skills and ability to prioritize workload to meet all deadlines, and;
• Ability to speak in French an asset.


Location: Gibraltar House, 77 Main Street, Winnipeg, MB


Reports to: Manager, Employee Relations and Engagement



You may include your resume and cover letter together as a single document. A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Job Snapshot

About Us

Looking for a Rewarding Career Opportunity?

The North West Company (NWC) has a rich enterprising legacy as one of the longest continuing retail enterprises in the world and we can trace our roots back to 1668 with many of our store locations in Northern Canada and Alaska having been in operation for over 200 years. If you’re looking for a new career, consider NWC as we’re proud to offer a broad range of rewarding opportunities that will allow you to develop and contribute to the growth of our organization.

At NWC, our mission is to be a trusted provider of goods and services within hard-to-reach, underserved and less-developed markets throughout Northern Canada, Western Canada, rural Alaska, the South Pacific islands and the Caribbean. While our stores offer a broad range of products and services with an emphasis on food, we strive to be the best local shopping choice for everyday household and local lifestyle needs. Our stores include; Northern, North Mart, Giant Tiger junior discount store, AC Value Center and Cost-U-Less, Inc.

Between our Canadian and International Operations, we offer a variety of career opportunities across a geographically diverse area. From our Corporate roles, Distribution, Canadian Retail to International opportunities, we provide challenge and meaningful work, growth and development and competitive pay and benefits packages.

To learn more about our company, diverse portfolio of companies and our rewarding careers, join The North West Company’s Talent Network today.

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