Senior Business Analyst
at The North West Company

Date Posted 2019-07-07

Job Description

In your role as the Senior Business Analyst at The North West Company (NWC), you are a liaison to business representatives within the enterprise. You will assist in the development of efficient, cost-effective business processes and ensure that application functionality is aligned to optimize these processes in support of strategic initiatives.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Your Role:

• Assist all business units and corporate departments in identifying and developing business processes and requirements;
• Meet with business stakeholders to analyze current processes, consider future requirements and gaps which exist between current system capabilities and those requirements;
• Develop system test plans and conduct thorough system testing when required, with complete documentation of test cases and results;
• Create training and user reference materials as well as conduct training to support system and business process changes;
• Investigate and propose all viable options to key business representatives for large scale initiatives by assessing technical and business impacts and organizational change readiness, gathering complete cost estimates, and defining work required, considering all known aspects for each option;
• Meet deliverables across the System Development Life Cycle (SDLC) for assigned enhancement requests (ERs) and major projects, based on in-depth understanding of application functionality, designs, and implement optimal configuration of packaged applications to meet business needs;
• Follow defined change management procedures based on defined standards;
• Provide mentorship and guidance to Business Analysts by developing their knowledge of business processes and applications, supporting new initiatives, reinforcing standards and the importance of creating trusting relationships with both internal and external business clients; and
• Manage priorities and escalate conflicts as needed to meet deadlines.

Desired Skills and Experience:

• Post-secondary degree or diploma in the field of Business Analysis, Information Management Systems or related discipline;
• Must possess 5-10 years of Business Analyst or System Analyst experience;
• Previous Industry experience in Retail, Distribution, or Inventory Management with broad knowledge of current industry best practices and the technologies which enable such practices;
• Strong computer skills, specifically Windows-based applications, and practical knowledge with business and technical requirements analysis;
• Strong knowledge of software design, development and database fundamentals with a basic understanding of model-driven architecture;
• Demonstrated analytical, problem-solving, and decision-making skills;
• Must be self-motivated with proven organizational, planning, and prioritizing skills;
• Excellent communication skills, including written, verbal and presentation skills;
• Strong interpersonal skills, including the ability to gain stakeholder support, and the ability to communicate and provide strong customer service to all levels within the organization;
• Experience with Business Process Modeling Notation (BPMN) is considered an asset;
• Ability to manage multiple projects, tasks and assignments while adhering to strict timelines; and
• Previous experience working in a team-oriented, collaborative environment.

Location: Gibraltar House, 77 Main Street, Winnipeg, MB


Reports to: Manager, Business Architecture


You may include your resume and cover letter together as a single document. Opportunities to learn, develop and advance throughout the organization are present. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Job Snapshot

About Us

Looking for a Rewarding Career Opportunity?

The North West Company (NWC) has a rich enterprising legacy as one of the longest continuing retail enterprises in the world and we can trace our roots back to 1668 with many of our store locations in Northern Canada and Alaska having been in operation for over 200 years. If you’re looking for a new career, consider NWC as we’re proud to offer a broad range of rewarding opportunities that will allow you to develop and contribute to the growth of our organization.

At NWC, our mission is to be a trusted provider of goods and services within hard-to-reach, underserved and less-developed markets throughout Northern Canada, Western Canada, rural Alaska, the South Pacific islands and the Caribbean. While our stores offer a broad range of products and services with an emphasis on food, we strive to be the best local shopping choice for everyday household and local lifestyle needs. Our stores include; Northern, North Mart, Giant Tiger junior discount store, AC Value Center and Cost-U-Less, Inc.

Between our Canadian and International Operations, we offer a variety of career opportunities across a geographically diverse area. From our Corporate roles, Distribution, Canadian Retail to International opportunities, we provide challenge and meaningful work, growth and development and competitive pay and benefits packages.

To learn more about our company, diverse portfolio of companies and our rewarding careers, join The North West Company’s Talent Network today.

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