Credit and Collections Vendor Analyst IV
at Northbay Healthcare

Date Posted: 6/24/2019

Job Description


Credit and Collections Vendor Analyst IV
Full Time, FTE:  1
Administration Center
Fairfield, CA (GreenValley)

Job Summary:

This position reports to the Director, Patient Financial Services and is responsible for the management and monitoring of all PFS external vendors to ensure established goals are met. Acts as a liaison between vendors and the Information Systems Department. Works closely with the analysts in the other Revenue Cycle Management Departments to ensure effective workflow and process.  Maintains strong working knowledge of operational policies and procedures related to accounts receivable management.  Responsible for maintaining system tables, profiles and dictionaries to ensure accurate and efficient work flow operations and compliance with all applicable billing regulations and contracts.  Responsible for evaluating, recommending and assisting with implementation of systems solutions to enhance the automation of accounts receivable management.  Performs audits designed to ensure integrity, quality and control over the billing processes.  Assists with training and education on the information systems functionality and billing and coding practices.


  1. Bachelor’s degree required .


  1. Minimum of three years in a specific RCM or healthcare experience. 
  2. Strong experience and understanding of the flow of information and systems required for accounts receivable management.
  3. Active experience in implementing and supporting healthcare information systems.
  4. Excellent analytical and project management skills. 
  5. Proficient in PC applications to include MS Word, Excel, Outlook and PowerPoint. 
  6. Working knowledge of MS Project, Visio or other workflow software. Excellent written and oral communication skills. 
  7. Ability to manage multiple complex projects simultaneously.
  8. Excellent knowledge of healthcare and financial systems applications and processes.
  9. Ability to interface effectively through oral and written communication with vendors and staff at all levels. 
  10. Cultural diversity awareness in relation to both internal and external customers. 
  11. Ability to effectively manage complex issues simultaneously.
  12. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence.


Job Snapshot

  • Employee Type: Full-Time
  • Location: Fairfield, CA
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 6/24/2019

About Us

At NorthBay Healthcare, we are committed to upholding the health, wellness, and vitality of the California community members throughout Solano County and beyond. Tracing our roots back to 1960, we are the area’s only locally-based, locally-managed non-profit healthcare organization. Our presence as a leader in innovative healthcare solutions is made possible by a talented team of professionals who enjoy making a difference as well as a living. We call it “The NorthBay Way.” The principles that lead our work include:

  • Caring– be friendly, be helpful; treat others in the way they want to be treated. Be compassionate; demonstrate genuine concern for the well-being of others. Affirm the worth and potential of others, and encourage caring behaviors.
  • Collaborationhonor promises and commitments; work in a spirit of cooperation. Establish and maintain healthy interpersonal relationships. Appreciate and use the knowledge and experience of others; fully support decisions once they are made. Be fair, be equitable, and be aware in all actions affecting others.
  • Communication be consistent; earn and maintain the trust of others. Listen first; strive to understand events as they have meaning to others. Provide frequent, direct, and truthful communications. Ensure a clear and compelling purpose for the work that needs to be done. Show appreciation, recognize results, and celebrate accomplishments.
  • Competence – take personal responsibility for uncompromising levels of service, quality, and safety. Be accountable for problems that cross your path: do whatever it takes to do the right thing. Manage resources with prudence and responsibility; encourage innovation and risk-taking in others. Engage in lifelong learning to grow more skilled, professionally and personally.

We are pleased to present a variety of impactful, rewarding career positions for individuals with a variety of professional skills, goals, and experience – including clinical nurse specialists, computer systems analysts, medical and health services managers, nurse practitioners, registered nurses, and more. Join the NorthBay Healthcare Talent Network today to stay up-to-date on our openings as they continue to become available!

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Are you looking for a new job? Check out these current opportunities: Clinical Nurse Specialist Jobs, Computer Systems Analyst Jobs, Health Services Manager Jobs, Nurse Practitioner Jobs and Registered Nurse Jobs