Nutrition Associate II (part-time, FF)
at Northbay Healthcare

Date Posted: 10/28/2019

Job Description


Nutrition Associate II (part-time, FF)

Part Time, FTE: 0.8; Mostly works Sunday through Wednesday
NorthBay Medical Center
Fairfield, CA

Job Summary: 

The Nutrition Associate II (NA II) warmly greets and welcomes patients, responds to their questions and guides them through the food and nutrition processes in our Healthcare System.  She/he interacts respectfully with the patient and/or patient’s representative to obtain and record accurate and complete information ensuring the patient’s care is on track.  The NA II responds expeditiously in a professional and concerned manner to patient information inquiries and directs visitors to the appropriate individual or area.  She/he takes initiative to resolve patient issues to the best of their ability and when required, pulls in other resources from within the department.  They explain processes in a clear and compassionate manner.  The NA II maintains and promotes an attitude of professionalism and empathy as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self.  Consistently demonstrates excellent oral and written communication skills.  The NA II remains responsible for any food service duties assigned and all areas identified in the Nutrition Associate I Criteria Based Job Description.


  1. High School Graduate or GED. 

Licensure and Certifications:

  1. Current Safe Food Handler’s certificate required.

Experience, Knowledge, and Skills:

  1. One to three years customer engagement experience and/or service centered experience required
  2. One year food service experience or healthcare experience is required.   Current enrollment in dietetics program or completion of dietetics program or degree is accepted.
  3. Experience within a healthcare environment preferred.
  4. Excellent oral and written communication skills with ability to effectively articulate thoughts into a useful and meaningful discussion.
  5. Some working knowledge in the areas listed below is preferred:
    •Nutrition, therapeutic diet restrictions
    •Medical terminology.
  6. Must demonstrate and maintain current knowledge and skill in providing basic nutrition care as appropriate for patients in the following populations:  Geriatric, Adult, Young Adult, and Pediatric.  Math, organization, and excellent communication skills required.
  7. Interpersonal Skills:
    • Demonstrates a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. 
    • Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others. 
    • Is extremely open to learning new things and teaming with others in a collaborative environment. 
    • Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. 


  1. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare.  The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence. 


Job Snapshot

  • Employee Type: Part-Time
  • Location: Fairfield, CA
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 10/28/2019

About Us

At NorthBay Healthcare, we are committed to upholding the health, wellness, and vitality of the California community members throughout Solano County and beyond. Tracing our roots back to 1960, we are the area’s only locally-based, locally-managed non-profit healthcare organization. Our presence as a leader in innovative healthcare solutions is made possible by a talented team of professionals who enjoy making a difference as well as a living. We call it “The NorthBay Way.” The principles that lead our work include:

  • Caring– be friendly, be helpful; treat others in the way they want to be treated. Be compassionate; demonstrate genuine concern for the well-being of others. Affirm the worth and potential of others, and encourage caring behaviors.
  • Collaborationhonor promises and commitments; work in a spirit of cooperation. Establish and maintain healthy interpersonal relationships. Appreciate and use the knowledge and experience of others; fully support decisions once they are made. Be fair, be equitable, and be aware in all actions affecting others.
  • Communication be consistent; earn and maintain the trust of others. Listen first; strive to understand events as they have meaning to others. Provide frequent, direct, and truthful communications. Ensure a clear and compelling purpose for the work that needs to be done. Show appreciation, recognize results, and celebrate accomplishments.
  • Competence – take personal responsibility for uncompromising levels of service, quality, and safety. Be accountable for problems that cross your path: do whatever it takes to do the right thing. Manage resources with prudence and responsibility; encourage innovation and risk-taking in others. Engage in lifelong learning to grow more skilled, professionally and personally.

We are pleased to present a variety of impactful, rewarding career positions for individuals with a variety of professional skills, goals, and experience – including clinical nurse specialists, computer systems analysts, medical and health services managers, nurse practitioners, registered nurses, and more. Join the NorthBay Healthcare Talent Network today to stay up-to-date on our openings as they continue to become available!

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