Investments and Savings Product Owner
at Pyramid Consulting, Inc

Date Posted: 4/28/2019

Job Description

The Digital Product Owner will work with the head of Field Technology, VP of Product Management, Investments Management and key stakeholders to clearly define the vision of 's Investments and Savings Product (ISP) tools that will help Reps complete and submit investment applications from any device. The ISP Digital Product Owner will:
Create and articulate the vision for a deeply integrated and consistent, joined up, end-to-end digital experience. This requires an understanding of integration from front-end interfaces down to back-end systems of record.
Define business objectives and connect features to those objectives to discipline the approach and ensure digital solution delivers concrete, high business value over time.
Identify and allocate skills and resources to convert strategic vision into an attainable objective for their product team(s).
As necessary, choose technology vendors and other partners to assist with all or parts of strategy development, platform development, systems integration, interface design, and usability testing. Participate in buy v. build analysis, as needed.

The ISP Digital Product Owner (DPO) will own, manage and have responsibility for the day-to-day running of product applications that support the a new ISP electronic application process, champion the service and drive ongoing integration and enhancements. The ISP Digital Product Owner, as the full-time owner of the product, will:
Work directly with developers, engineers, customer experience designers, program managers, business & QA analysts and other stakeholders in the business on a daily basis, including:
o Coordinating activities between internal stakeholders (IT, marketing, operations, legal & compliance, etc.), vendor partners (product and service providers, systems integrators, interactive agencies, development partners, etc.), quantifying pre-integration work, and defining what collaboration will be necessary to work through the road map. In addition to strong technical skills the ISP Digital Product Owner must be able to function well in high performing, agile, integrated product teams.
o Documenting user stories, grooming the product backlog and working directly with the Agile Scrum development team to implement high priority backlog features based on the product roadmap.
Assess current digital usage of the ISP electronic application by Reps and be laser focused on KPIs to track progress and manage changes quickly. The ISP Digital Product Owner will work with the data and analytics leader to link metrics, analytics, and reporting to underlying business objectives from the outset; establish and track metrics to see how often Reps log in and utilize the electronic investments application; which features they want and use most often; and, how product usage influences other behaviors.
Identify opportunities for improvement. Defining what "better " looks like is a central responsibility. This includes making the case for even deeper integration with the Priemerica digital ecosystem and
Investments and Savings Product Owner
* Reminder: send all resumes to recruiter not hiring managers! *

developing the feature roadmap - features that move from basic to more complex features that interact with core transactional systems. This requires a strong understanding of technology and user-experience issues in order to make the right tradeoffs in deciding on the product features to develop.
Collaborate with the Investments management and operations, marketing, training, communications and public relations groups to:
o Market and explain the services to Reps in a clear and compelling way.
o Help define how best to describe the benefits of the electronic investments application, with a focus on the time saved and improved metrics to drive key Rep sales and development activities and ultimately an increase in investment assets under management and new account openings.
o Develop a clearly thought-out and ongoing marketing strategy to deliver the right information to the right audience when needed (across multiple channels), encourage repeated use and overcome the barriers that deter customers (reps) from using digital solutions.
Act as an ongoing champion for the product. The ISP Digital Product Owner, with the support of the head of business technology, product management and key stakeholders, will be responsible for maintaining momentum around new features and functionality beyond table stakes, and continue to act as champions for the vision of the electronic investments application product.

Job Snapshot

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