at Pyramid Consulting, Inc

Date Posted: 5/9/2019

Job Description

Immediate need for a talented Receptionist with experience in the Banking and Financial Industry.
This is a 06+ Months contract opportunity with long-term potential and is located in Menlo Park, CA. Please review the job description below.
Job ID: 19-16669

Key Responsibilities and Technology Experience:
  • Duties of the receptionist will include setting a professional image for this high profile office in Menlo Park, by being cordial and friendly in demeanor, with a positive can do attitude, providing a high level of proactive support to administrative assistants, executives, and particularly with potential clients and repeat guests who enter the lobby, to build relationships for future business with all who enter the main reception area.
  • Also, will include responding to guest and employee needs for direction about badge access, escorting and seating assignments, answering incoming and internal telephone calls, keeping a tidy workspace, maintaining the wine cellar inventory, helping with opening and closing procedures and serving as phone contact liason with the property management in communications (such as general HVAC or Facilities building issues, porter/janitorial, may include the preparation of badges and coordinating contractor and vendor access.
  • Other responsibilities will be as first line of defense in notifying the security office about maintaining safety and security of the premises handling incoming and outgoing mail, including US Government Client, FedEx, and Client responding to and fielding front desk email a via Front Desk email box, booking conference rooms, assisting with event planning or catering,
  • Ordering supplies maintaining Outlook contacts entering EUS or maintenance work orders into the Helpdesk system and following through to completion and additional projects and duties as assigned effectively representing SVB.
  • The candidate must be a sharp, polished professional with strong front desk and customer service experience, etiquette, demeanor and attire,
  • Well-spoken in front desk communications and phone skills, friendly, positive attitude, as the first impression to employees and new clients of SVB Financial Group.
  • Very strong calendaring and Outlook skills are required.
  • The person in this position must be punctual and have the ability to multi-task and work in a fast paced environment, with solid typing skills and proficiency with MS Word/Excel.
  • Please note Corporate Receptionists are preferred and banking experience preferable but not required.
  • Education: Minimum Requirement High School Diploma/2 year college or administration degree
  • Minimum 2-5 years in a Corporate setting and etiquette for greeting and concierge services helpful, to include welcoming all guests, providing light beverages, offering employees direction and answering incoming and internal telephone calls, through the main phone line, and greeting SVB employees, who may need access badges, existing and potential clients and guests who will be entering through the main reception area.
  • The greeting process may include the preparation of badges, arranging an escort for visitors, and coordinating contractor and vendor access.
  • Covers 1st shift reception and there is break/lunch coverage, working alongside the office manager or team mate.
Our client is a leading Banking and Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. 

Job Snapshot

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