Windows Server Operations Specialist
at Pyramid Consulting, Inc

Date Posted: 5/20/2019

Job Description

Immediate need for a talented Windows Server Operations Specialist with experience in the Pharmaceuticals Industry. This is a 8+ Months contract opportunity with long-term potential and is located in Fort Worth, TX. Please review the job description below.
Job ID: 19-13179

Key Responsibilities and Requirements:
  • Support for Virtual/Physical Servers (IBM/Client/Client/VMware)
  • Maintain Windows 2016/2012/2008 Build Images – MDT and VRA/VRO Automation
  • Tier 3/4 escalations from Service Lines, Business and Application teams.
  • Drive escalated issues to resolution in coordination with others.
  • Able to work with vendors for escalation (Microsoft)
  • Maintain defined infrastructure SLAs
  • Work with Global Teams for warm hand-off of issues.
  • Provide insight and solutions to complex issues/requests raised by customer.
  • Create and use PowerShell scripts to reduce manual tasks.
  • Support ongoing Alcon Transition
  • Complete training to support transition with vendor.
  • Work with vendor and sites during the conversion to identify issues and solutions.
  • Apply knowledge to improve processes.
  • Ability to identify OS vs Application issues.
  • Work with global teams for support
  • Able to work assignments without oversight
  • Able to communicate project / problem status to team
  • Able to document processes/work instructions and suggest improvements to existing procedures
  • Work within team to define/meet Windows Service Line objectives
  • Mentor/Train 3rd party support team
Our client is a leading Pharmaceuticals Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Fort Worth, TX
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 5/20/2019

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