Email/Voice Customer Service Reps
at Qualfon

Date Posted: 10/19/2019

Job Description

Job Summary

We all appreciate superior customer service. Help us provide that superior customer service to others. When you join our family of voice or email representatives supporting reputable international companies, you will learn that Qualfon cares. That’s it. We care for our employees who care for our clients.  When you answer the Qualfon call, you will:

  • Join our family in an enthusiastic work environment
  • Enjoy personal growth
  • Discover a whole new world of opportunity

What you will need to succeed:

  • 17 years of age
  • Proof of secondary education required
  • Typing 20-30 wpm
  • Ability to read, write and speak English clearly and professionally
  • Ability to communicate effectively via telephone and email by utilizing active listening and clearly speaking to customer 
  • Experience in a customer support environment preferred but not necessary 
  • Working knowledge of PC-based internet and software applications

Job Description

As an Email/Voice Customer Service Representative, you will:

  • Handle and respond to inbound calls or emails
  • Research and resolve inquiries verbally, in writing and on-line
  • Maintain and promote a positive attitude while supporting customers and working with team to resolve issues
  • Maintain acceptable levels of discretion, teamwork and commitment, endeavoring to exceed expectations in all

Job Snapshot

About Us

Your Qualfon career starts right here. Qualfon is growing and we are seeking individuals that are looking to grow with us. Our foundation is our people and they are the primary reason we exist… to create opportunity. Opportunity for a new job, opportunity to have a fun and respectful work environment, opportunity to receive the support that you need both personally and professionally to grow in your own life’s vocation, and the opportunity to be a part of something bigger… the Qualfon family and the communities in which we live and work.

Join the Qualfon Talent Network today and stay up-to-date on our openings as they continue to become available!

What is a Talent Network?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Share job opportunities with family and friends through Social Media

Are you looking for a new job? Check out these current opportunities: Customer Service and Sales