Bilingual -Sales & Customer Service Representative
at Qualfon

Date Posted: 5/22/2019

Job Description

Job Summary

A CSR will work with the Sales Team in contacting potential clients for following up on leads and or scheduling sales appointments. He / She will achieve output by further prospecting and generating leads for the sales team, thus, accelerating sales growth. PreSales Representative is also responsible for reviewing with opportunities leaders the potential investment capabilities of the company into the client advertising tools.

A CSR is expected to lead metrics to higher accountability from fellow Customer Service Reps. A CSR will support his colleagues through onboarding, with shadowing sessions on-demand. Will Support Team Leader on local activities as requested.



  • Solid communication skills in delivering sales and marketing pitch and handling objections.
  • Strong problem solving skills to resolve pressing issues efficiently and effectively.
  • Highly dynamic and resourceful in establishing prospecting initiatives.
  • Have a proven track record in lead warming, sales and marketing success
  • Cold calling experience


  • Have the ability to communicate important information with clarity and competence
  • Excellent listening skills in accurately receiving messages and promoting customer interaction.
  • Have the ability to build and establish strong customer relations to various clienteles in a professional manner, Including dealing with C Level
  • Have the ability to respond to different levels of work-related pressure in a fast-paced working environment.
  • Resilience
  • Ability to convey results to team members, to support team needs and being able to escalate to the required parties
  • Been able to locally represent the PreSales team in-front of the client

Minimum Requirements


  • Proficient in various computer systems and applications, Sales Force is a nice to have.
  • Skilled in online marketing (digital marketing).
  • Good data-entry skills; Able to type at least thirty (35) words per minute
  • Must have college degree related to Advertising, Sales, Marketing or Public Relations or equivalent.
  • Must have at least 2 to 4 years  of sales experience, with background in marketing, public relations or equivalent preferential
  • Must be fluent in both Spanish and English language. (Advance English level: written, comprehension, reading and speaking)
  • Amenable to a plus ten (10) day Training


Bachelor Degree

Job Snapshot

About Us

Your Qualfon career starts right here. Qualfon is growing and we are seeking individuals that are looking to grow with us. Our foundation is our people and they are the primary reason we exist… to create opportunity. Opportunity for a new job, opportunity to have a fun and respectful work environment, opportunity to receive the support that you need both personally and professionally to grow in your own life’s vocation, and the opportunity to be a part of something bigger… the Qualfon family and the communities in which we live and work.

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