ASSISTANT, HUMAN DEVELOPMENT
at Qualfon

Date Posted: 5/14/2019

Job Description

Job Summary

Main objectives and duties:

1. Receiving of pre-employment requirements of New Hires

  • Receives pre-employment requirements from new hires.
  • Ensures employee submission of complete requirements before the first pay.
  • Updates the list of requirements to ensure that the requirements submitted are properly documented
  • Sends out a list of employees who have not completed their requirements to Compensation and Benefits.

2. Biometrics

  • Updates the biometrics system based on the changes made on the agent’s supervisor.

3. HD - Master Report

  • Monitors daily headcount of the center.
  • Grays out the attendance template base on the forecasted termination log from Employee Relation Department.
  • Macro’s Generate Report from the attendance template
  • Finalizes the report and send it to Operation Manager, HD Manager, Workforce and Reporting.

4. Billing Report

  • Generates daily accumulative hours of Touch Commerce agents.
  • Generates billing report from Biometric System.
  • Transfers the log-in and log-out on Standard Template.

Area of expertise (Skills)

  • Any four-year course preferably BS Psychology or related field, or equal experience.
  • Prior work experience is not necessary but formal orientation is needed to enable the job incumbent to perform the job satisfactorily.

Other Skills and Experiences (Min)

MS Office suite basic knowledge.

Education

Job Snapshot

About Us

Your Qualfon career starts right here. Qualfon is growing and we are seeking individuals that are looking to grow with us. Our foundation is our people and they are the primary reason we exist… to create opportunity. Opportunity for a new job, opportunity to have a fun and respectful work environment, opportunity to receive the support that you need both personally and professionally to grow in your own life’s vocation, and the opportunity to be a part of something bigger… the Qualfon family and the communities in which we live and work.

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