Senior Systems Engineer
at Qualfon

Date Posted: 8/13/2019

Job Description

Job Summary

Tasks and Responsibilities:

  1. Ensure high availability to infrastructure systems in implementation, maintenance, and troubleshooting of physical and logical systems
  2. Architect implementation of new technologies (ie – converged infrastructure)
  3. Develop and analyze highly complex system standards, thresholds, and recommendations to maximize system performance
  4. Conducts capacity planning reviews with management and approves capacity plans formulated by less experienced personnel
  5. Develops strategies to manage the frequency of appropriate support package/patch application
  6. Researches current systems technology and serves as subject matter expert on complex systems processes and procedures
  7. Manage projects that affect the entire company as well as individual clients
  8. Support and act as a technical resource for the Systems, App/Dev, Database and Reporting teams
  9. Technically document system topology and design
  10. Help coordinate technical documentation for backups, email procedures, and all other related documentation as needed
  11. Assist in creating and maintaining business continuity including planning, implementation, and disaster recovery
  12. Provide recommendations for systems and database additions and upgrades
  13. Work with infrastructure counterparts to evaluate new technology
  14. Adhere to company guidelines and procedures
  15. Participate in an on-call support rotation
Other Skills and Experiences (Min)

Required Qualifications:

  1. At least years of experience in Enterprise IT support
  2. 5+ years of Microsoft operating system experience, with a focus in administering Microsoft Server technologies, specifically Windows Server
  3. 5+ years experience installing/configuring/managing Microsoft Windows servers
  4. 5+ years experience administering AD, Group Policy, DNS, DHCP, & Microsoft Exchange
  5. 4+ years experience w/VMWare installation, configuration & advanced administration
  6. Excellent skillsets in PowerShell and other scripting languages
  7. Practical experience in deployment, management, and troubleshooting of Site DR solutions (e.g. VMware SRM, Veeam B&R, etc…)
  8. Detailed understanding of computer server architectures and peripherals
  9. Senior level working knowledge of virtualization and cloud computing concepts and technologies
  10. Senior level working knowledge of vSphere 6 platform suite including but not limited to design, configuration, daily administration, capacity planning, and solving related problems
  11. Understanding of and resolving common virtual machine and host server bottlenecks
  12. Strong understanding of hosting architectures including database, network, and SAN technologies and concepts
  13. Solid knowledge of shared storage solutions (ie – LeftHand, NetApp, and/or EMC)
  14. Solid understanding of server backup technologies & methodologies
  15. Ability to scope and specify technical solutions to satisfy customer requirement
  16. Strong understanding of Information Assurance concepts and security in virtual environments
Area of expertise (Skills)

Desired Qualifications:

  1. Experience with large scale IT integration projects
  2. 2+ Years working in a call center or multi-client environment
  3. Knowledge of Microsoft System Center Configuration Manager (SCCM)
  4. Microsoft and/or VMWare certifications
  5. AWS/Azure cloud experience
  6. Nutanix Acropolis Hypervisor
  7. Window Server 2012 R2
  8. Active Directory
  9. Group Policy
  10. DNS
  11. DHCP
  12. WSUS

Job Snapshot

About Us

Your Qualfon career starts right here. Qualfon is growing and we are seeking individuals that are looking to grow with us. Our foundation is our people and they are the primary reason we exist… to create opportunity. Opportunity for a new job, opportunity to have a fun and respectful work environment, opportunity to receive the support that you need both personally and professionally to grow in your own life’s vocation, and the opportunity to be a part of something bigger… the Qualfon family and the communities in which we live and work.

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