Customer Service Representative
at Qualfon

Date Posted: 2/21/2020

Job Description

Our Mission & Values

Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.

What we offer:

All team members can further their education and earn a college degree through Qualfon University scholarship program

We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values

Team members have FREE access to personal and professional support through the Qualfon non-denominational chaplaincy program

Medical, dental benefits, vision and life & accident insurance for full time employees

Competitive wages

Opportunities to earn additional income through incentives

Planned Time Off Pay

Qualfon is dedicated to ensuring all team members have Fun@Work!

What you will be doing:

Answering inbound phone calls regarding a customer’s account

Making outbound calls to follow up on customers when necessary

Maintaining composure in escalated situations

Building customer relationships, earning their loyalty and trust.

Operating accurately & efficiently in a fast paced environment

Handling multiple responsibilities at one time

Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service

Smiling as you speak with our customers, our customers can hear the smile


Job Snapshot

About Us

Your Qualfon career starts right here. Qualfon is growing and we are seeking individuals that are looking to grow with us. Our foundation is our people and they are the primary reason we exist… to create opportunity. Opportunity for a new job, opportunity to have a fun and respectful work environment, opportunity to receive the support that you need both personally and professionally to grow in your own life’s vocation, and the opportunity to be a part of something bigger… the Qualfon family and the communities in which we live and work.

Join the Qualfon Talent Network today and stay up-to-date on our openings as they continue to become available!

What is a Talent Network?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Share job opportunities with family and friends through Social Media

Are you looking for a new job? Check out these current opportunities: Customer Service and Sales