Property Resident Manager (Salary plus Apartment)
at Quest Staffing Service

Date Posted: 8/3/2018

Job Description


Seeking experienced, highly motivated, self-starters to assume a full time Resident Manager position in Ventura County, CA. This position will be supervised by a Property Portfolio Supervisor. The Property Management Director supervises the overall operations and staff within the Property Management Division. IT IS A REQUIREMENT FOR THE RESIDENT MANAGER TO LIVE ON SITE.


Specific job goals, objectives and tasks are established for each employee as part of the annual evaluation and work plan process. Responsibilities and duties include, but are not limited to the following:

  • Responsible for day-to-day property management operations and the tax credit compliance management, as well as USDA-RD reporting

  • Supervising on-site maintenance staff and projects to preserve and upkeep the property condition according to owners, partners and investors’ expectations and goals.

  • Retaining resident files and conducting income certifications according to program guidelines

  • Maintaining resident relations in compliance with Occupancy and Fair Housing guidelines

  • Reviewing monthly financial reports and preparing annual budget, including review of monthly financial statements to ensure financial health of the property

  • Marketing and leasing vacancies to maintain a 100% occupancy rate

  • Rent collections, bank deposits, weekly and monthly reports

  • Application process, move-ins, move-outs, annual tax credit re certification, and other compliance related duties in accordance with governing tax credit program regulations

  • Review, update and maintain a waiting list for the apartments

  • Conduct daily walk-through of the property and conduct bi-annual unit inspections and prepare inspection reports

  • Responsible for the daily upkeep and appearance of the property and timely completion of maintenance work order requests by Maintenance Technicians, including maintenance of work order files

  • Supervision of maintenance work performed by staff and outside vendors.

  • Prepare Purchase Orders for purchase of supplies for maintenance repairs and other incidentals and maintain purchase orders file

  • Responsible for handling petty cash fund

  • Provide monthly reports to the Property Management Director in compliance with regulatory requirements

  • Participate in evening and weekend community building activities with the residents which include Resident Council meetings at the property and occasional City Council meetings

  • Enforce all company rules, policies and procedures which govern the property

  • Accept after-hours phone calls from residents for emergency maintenance service requests

  • Responsible for overall security of property

  • Attend necessary training seminars and workshops

  • Work with staff, resident leaders, Property Supervisor, Resident and Community Services Director and Property Management Director to develop annual community building goals and monitor progress on established goals

  • Other duties as assigned by the Property Supervisor or Property Management Director


This is a temp-to-hire position. Salary plus apartment. Our comprehensive benefits package includes health insurance coverage (either HMO or PPO), dental, vision, and life insurance. Other benefits include paid time off, specific paid holidays and an opportunity for enrollment in our 403(b) retirement plan.

Job Requirements


Minimum of 3 years work experience in managing affordable properties with Tax Credit Program and Rural Development compliance and reporting. Highly qualified candidates will also have experience with project based Section 8 Voucher programs, as well as HOME Program requirements.


Minimum High School diploma or GED equivalent certificate.


  • Bilingual (English/Spanish)

  • Tax credit compliance and reporting training.

  • Rural Development compliance and reporting training.

  • Rent collection and property management software experience. Experience with Yardi software is a plus.

  • Sufficient computer proficiency to produce correspondence, reports, flyers, etc.

  • Familiarity with Fair Housing Laws and California Landlord and Tenant Law.

  • Ability to work independently and take initiative in problem solving.

  • Ability to develop and maintain effective working relationships.

  • Ability to communicate clearly and effectively, both orally and in writing.

  • Ability to multi task and detail orientated in a high pace working environment while maintaining a high quality customer service to the residents, vendors and owners/investors.

  • Able to travel to attend property management and community building training.

Job Snapshot

About Us

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