Health Outcomes Survey Lead, Manhattan
at RCM Health Care Services

Date Posted: 11/8/2018

Job Description

Respected Health Plan with offices in Downtown, Manhattan that provides the highest quality healthcare services to residents in New York City. For more than 30 years, this organization has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.

Salary up to $80,000 with Excellent Benefits (Pension Plan)

Purpose of Position
The primary function of the Health Outcomes Survey (HOS) Lead is to provide leadership in developing, implementing, monitoring and coordinating quality improvement initiatives that support the goal of improving HOS measures across all Medicare and FIDA. This position will work directly and collaboratively across all departments and with Provider Groups/Facilities to achieve Plan goals for improving HOS measures. This position will serve as the subject matter expert for HOS.

Job Description
  • Lead the development of root cause analysis, interventions and action plans, project planning, tracking and outcome summary reports.
  • Monitor and analyze HOS measures to ensure goals, objectives, outcomes are met.
  • Monitor for adverse trends, recommend modifications and corrective actions. Develops interim data collection mechanisms to track performance.
  • Ensure focus on measures that are important for achieving/maximizing quality incentive programs established by regulatory bodies including but not limited to CMS, NYS DOH, etc.
  • Communicate HOS interventions and results to external entities in accordance with applicable program objectives, policies and procedures.
  • Lead and coordinate HOS specific meetings with key stakeholders (internal and external business partners) with regular frequency to achieve HOS goals.
  • Provide reporting to Medicare Stars Director and/or health plan leadership on progress of overall HOS performance.
  • Lead and/or participate in external activities, work group or committees promoting HOS goals.
  • Participate in relevant committees and work groups; make presentations, prepare reports, data or other materials for committee presentation.
  • Assist in the maintenance of contract to administer the HOS project.
  • Participate in special projects as needed.
Minimum Qualifications
  • Bachelor's degree in analytical field including Finance, Health Care Management or related field. Master's Degree a plus.
  • Five to eight years' experience in any analytic field. Two to three years of managed care experience preferred.
  • Understanding of CAHPS and HOS measures and knowledge of HEDIS, QARR, Star reporting processes strongly preferred
  • Knowledge of quality improvement activities such as PDSA preferred.
  • Must have strong working knowledge of Microsoft Office applications including Word, Excel, Access and PowerPoint.
  • Experience with relational database/statistical applications (MS Access, SAS or R) strongly preferred.

Job Snapshot

  • Employee Type: Full-Time
  • Location: PECK SLIP, NY
  • Job Type: Engineering
  • Experience: Up to 8 year(s)
  • Date Posted: 11/8/2018

About Us

RCM Health Care Services offers career defining opportunities to candidates from the leading employers in health care. Whether you’re looking for a new job or seeking to hire the best medical talent, RCM Health Care Services has the solution for you. Since 1975, we’ve established ourselves as a leader in the recruitment industry by connecting thousands of healthcare professionals with placements that support their needs. If you’re looking to make the next move in your career, let RCM be your guide, we’re with you every step of the way!

We proudly hold the Joint Commission Gold Seal of Approval.

Join the RCM Health Care Services Talent Network today and stay up-to-date on our openings as they continue to become available!

What is a Talent Network?

Talent Networks enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Share job opportunities through Social Media or email

Are you looking for a new job? Check out these current opportunities: Allied and Therapy Staffing Jobs, Case Management Jobs, HIM & Non Clinical Jobs, Nursing Roles Jobs and Physician and Advanced Practice Jobs