MS Dynamics CRM Consultant
at RCM Health Care Services

Date Posted: 9/5/2018

Job Description

Seeking a Microsoft Dynamics CRM Specialist.
  • Bachelor's degree or equivalent, and five to seven years of related work experience.
  • Provide general support for CRM applications for the client.
  • Leads and delivers Microsoft Dynamics CRM projects through analysis, design, development, testing (unit testing and UAT), training, and deployment activities necessary to deliver
  • Support CRM application testing of configurations and customizations.
  • Lead and/or participate in analysis sessions with clients to determine application reqirements for new CRM implementations.
  • Design business processes and integrations between Microsoft Dynamics CRM applications and other applications.
  • Conduct and/or coordinate user and analysts training.
  • Gathers and documents business and functional requirements from Business owners and SMEs to develop customizations, workflows, and business intelligence functionality for the users.
  • Collaborates with development and product implementation teams to determine best options to meet requirements.
  • Demonstrate CRM capabilities to the client to promote efficient utilization of the application.
  • Communicates and manages the change management (release) process.
  • Provide MS Dynamics SME expertise to client and mentor team members.
  • Participate in the planning and implementation of production releases.
  • Participate in environment refreshes from production to lower environments and scheduled maintenance procedures.
  • Participate in the management and resolution of the support tickets in a timely manner and escalate to global technical support

Job Snapshot

  • Employee Type: Contractor
  • Location: San Juan, PR
  • Job Type: Consultant
  • Experience: 5 to 7 years
  • Date Posted: 9/5/2018

About Us

RCM Health Care Services offers career defining opportunities to candidates from the leading employers in health care. Whether you’re looking for a new job or seeking to hire the best medical talent, RCM Health Care Services has the solution for you. Since 1975, we’ve established ourselves as a leader in the recruitment industry by connecting thousands of healthcare professionals with placements that support their needs. If you’re looking to make the next move in your career, let RCM be your guide, we’re with you every step of the way!

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