System CNO
at RCM Health Care Services

Date Posted: 1/8/2020

Job Description

Chief Nursing Officer

Job Summary
Reporting to the Chief Executive Officer, the Chief Nursing Officer, is responsible for nursing practice throughout by establishing patient care guidelines and a framework of nursing policies and procedures designed to provide overall guidance and direction to the nursing organization and the clinical practice of nursing.

Typical Duties
 Contributes to the management of staff and systemic development and success
 Discusses and develops system policies and procedures
 Consistently uses independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
 Works with Labor Relations to discern past practice when necessary
 Directs and effectuates management policies practices
 Accesses and proficiently navigates records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Collective Bargaining
 Reviews applicable Collective Bargaining Agreements and consults with Labor Relations to generate management proposals
 Participates in collective bargaining negotiations, caucus discussions and working meetings

 Documents, recommends and effectuates discipline at all levels
 Works closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
 Initiates, authorizes and completes disciplinary action pursuant to system rules, policies, procedures and provision of applicable Collective Bargaining Agreements
Other Responsibilities
 Provides leadership to Nursing Operations in the development, implementation and evaluation of the written plan for the provision of nursing care, philosophy of nursing, policies, standards and programs that support the clinical practice of nursing and for effective nursing care delivery systems throughout the organization.
 Participates in the development and implementation of an ongoing program to monitor, evaluate and improve the quality of nursing care delivered to the patient and family throughout the district. Identifies and analyzes the design of jobs, work processes, work flows, etc. for Nursing Administration and implements appropriate changes to improve effectiveness productivity and efficiency that support the overall goals of the department.
 Ensure the overall direction, leadership and executive management of the department of Nursing Administration. Responsible for planning budget and personnel management, policy development / implementation and consultation with staff and senior management to ensure that the department meets educational and recruitment goals for internal and external customers.
 Responsible for expanding professional growth and development opportunities for nursing staff. Ensures the design of nursing roles is optimal and makes revisions as needed.
 Ensures the scheduling, productivity and quality components of the nursing function at operate effectively, for appropriate staffing levels on a house-wide basis.
 Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact or govern the practice of nursing. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.
 Develops and monitors annual operating and capital budgets that ensure Nursing Administration functions have the necessary funds to carry out the goals and objectives that have been established for the area.
 Ensures communication of information regarding nursing through publishing, assisting in publishing research findings and participation in the production of an in-house nursing publication.
 Maintains a positive working relationship with all nursing management, other management, the Board and outside organizations associated with the practice of nursing to ensure up-to-date information is available and that needed changes can be made successfully.
 Directing clinical nursing practice to achieve the highest quality of patient care and foster a “Best of Class” clinical practice environment.
 Developing and providing direction for the implementation of the System’s plan for the provision of nursing care to patients.
 Developing the infrastructure for establishing and implementing standards of patient care and nursing practice.
 Creating an environment that supports and facilitates the development of professional nursing practice, management and leadership.
 Developing relationships with internal, local and regional nurse leaders, academic institutions and processional organizations.
 Establishing and maintaining productive working relationships with the Medical Staff.
 Implementing values, mission and vision.

Organizational Leadership
 Promoting a trusting environment and developing relationships with leaders and physicians throughout the organization.
 Formulating operational plans to achieve the future goals for nursing services as set forth in the strategic plan.
 Achieving organizational goals and effectively influencing change through the use of knowledge, data and personal influence.
 Providing clear direction, establishing priorities, defining relationships, and clarifying roles within a complex and dynamic organization.
 Guiding the growth and development of nursing leadership (individually and collectively) through mentoring, shared decision making, problem solving and individual and team development plans.

Strategic Planning
 Developing and articulating a vision for nursing that includes defined strategies and outcomes for nursing practice and professional development.
 Actively participating in strategic planning processes for the organization, developing programs and services that addresses health care needs.
 Translating the strategic goals into tactical plans for nursing and other clinical areas.
 Providing leadership in developing the overall plan for the recruitment and retention of nursing, ensuring that a sufficient number of qualified staff members are available to meet the needs of patients.

Effective Patient Care
 Interacting with the Board, management, medical staff and other organizational leaders in representing and advocating for the delivery of the highest quality patient care and professional nursing practice.
 Providing leadership in development, implementation and evaluation of organizational mechanisms and systems that impact the delivery of quality patient care.
 Implementing and supporting a nursing care delivery system that facilitates quality patient care and the effective use of human, financial and technological resources.
 Developing and maintaining a professional practice model that supports nursing collaboration with physicians and other clinical disciplines.
 Demonstrating and communicating a commitment to performance improvement through systematic outcome monitoring of both administrative and clinical data affecting patient care, resource management and professional development.

Quality, Practice and Environment
 Creating the infrastructure and process for developing patient care programs, policies and procedures, ensuring that they address how patients’ nursing care needs are identified and met.
 Ensuring nursing compliance with regulatory, accrediting and legislative mandates.
Clinical Nursing Practice
 Ensuring excellence in patient care delivery and implementing evidence-based practices.
 Utilizing current “best practice” information on the delivery of nursing care.
 Defining the processes for developing, reviewing and approving all nursing policies and procedures, standards of patient care and standards of nursing practice.
 Collaborating with the Medical Executive Committee regarding policies and practices related to the management of patient care.

Education & Research
 Developing and maintaining systems that ensure the appropriate orientation and ongoing education of clinical staff.
 Establishing and maintaining professional liaisons with educational institutions to promote the exchange of resources and collaboration between service and education.
 Creating an environment that values and engages nursing research in the development of best practices for the design of policies and procedures, standards of care and clinical decision-making.

Reporting Relationships
The Chief Nursing Officer reports to the Chief Executive Officer.

Required Minimum Qualifications
 Master’s Degree in Nursing, Healthcare Administration, Business Administration or related filed.
 Holds a current and valid Illinois Nursing License.
 Seven (7) years of progressive nursing supervisory experience in a complex, urban medical center to include three (3) years of management experience.

Preferred Qualifications
 Ten (10) years of Nursing Management experience, preferably in a senior leadership role such as a Chief Nursing Officer.

Knowledge, Skills, Abilities and Other Characteristics
 Provides care to assigned patient population in accordance with the current State of Illinois Nursing Practice Act, established protocols, multidisciplinary plan of care and clinical area specific standards.
 Proven written and verbal communication skills with demonstrated leadership ability.
 Must be able to express ideas and views effectively and persuasively in hospital staff and public.
 Must be able to gather and analyze data to make appropriate and effective decisions.

Knowledge, Skills, Abilities and Other Characteristics (continued)
 Must be able to demonstrate an in-depth knowledge of nursing and nursing administration.
 Must be capable of recruiting, developing and motivating people.
 Must be able to think creatively and strategically in order to develop and implement management procedures.
 Must have working knowledge of hospital organization and operations, administrative standards, regulations and practices within three months of job assignment.
 A thorough knowledge of state and federal laws, rules and regulations including the IDPH Administrative Code, Centers for Medicare and Medicaid, The Joint Commission, Hospital Licensing Act and Annual Patient Safety Goals
 Ability to evaluate the broad perspective of issues in terms of consequences and scope when planning for the future and responding to problems
 Demonstrates respect and sensitivity for cultural diversity and working with employees, co-workers, patients, clients of diverse backgrounds
 Strong interpersonal skills necessary for interfacing with management at all levels of the organization, building relationships within CCHHS and with external agencies
 Excellent communication skills
 Strong writing skills with a demonstrated ability to prepare written material for internal or external use
 Analytical skills; problem-solving skills
 Strong decision making skills; ability to discern and selectively communicate critical information
 Attention to detail
 Work to meet deadlines
 Flexibility and adaptability in performing work duties
 Strong project management skills
 Ability work well under pressure
 Conflict management skills
 Ability to prepare departmental budgets
 Ability to analyze data and provide recommendations
 Ability to work independently through the completion of projects and assignments
 Strong organizational skills

Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

Working Conditions and Physical Demands
General office environment where work is generally sedentary in nature, but may require standing and walking for up to 60% of the time. Environment is fast paced and some stress may occur. Visual acumen and manual dexterity for working with computer and keyboards is required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Chicago, IL
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 1/8/2020

About Us

RCM Health Care Services offers career defining opportunities to candidates from the leading employers in health care. Whether you’re looking for a new job or seeking to hire the best medical talent, RCM Health Care Services has the solution for you. Since 1975, we’ve established ourselves as a leader in the recruitment industry by connecting thousands of healthcare professionals with placements that support their needs. If you’re looking to make the next move in your career, let RCM be your guide, we’re with you every step of the way!

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