Automation Specialist
at Rexel USA

Date Posted: 5/1/2019

Job Description

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We are seeking an Automation Specialist for Rexel Automation - Central Maryland in Hagerstown area.   

Summary of Key Responsibilities:

  • Become subject matter expert in the assigned business segment
  • Develop deep and broad specific customer knowledge so as to be able to develop individualized business development plans
  • Assists sales staff and customers with product selection and questions
  • Answer phone calls from customers and assists with resolving their issues
  • Support web-based customers and assist with orders/inquiries
  • Provide internal feedback and support in updating the website
  • Provide product training support and expertise to both customers and other internal stakeholders
  • Other duties as requested.

Requirements:  

  • Ability to work with Project managers, the Operations teams and Inside/Outside Salesforce. 
  • Ability to set priorities and meet deadlines.
  • Ability to work with vendors.

Qualifications:

  • Previous experience with customer service
  • Good  communication skills/phone etiquette
  • Ability to multi-task
  • Customer service mindset
  • Problem-solving skills
  • Ability to leverage the entire organization to achieve results
  • A desire to learn and become an expert in their field
  • Self-motivated
  • Computer-savvy and high comfort level with technology
  • Must be able to be successful and productive in a fast-paced environment

Job Snapshot

  • Employee Type: Full-Time
  • Location: Hagerstown, MD
  • Job Type: Sales
  • Experience: Not Specified
  • Date Posted: 5/1/2019

About Us

Earn the Career You Want.

Our Focus on Smarter Solutions Made Us America's Premier Distributor Millions of US electrical customers trust the expertise, resources and relationships of Rexel USA, Inc. As the US presence of one of the world's largest electrical distributors, we apply our knowhow, productivity tools and hands-on business-building initiatives to help our customers thrive.

Not satisfied with simply delivering products, nearly half of our employees are dedicated to improving how we connect customers with the supplies, solutions and services they need. We've developed supply chain models that reduce inventory, raise productivity and cut installation costs.

We also help our customers uncover new opportunities. Our energy teams can slash the cost and raise the performance across a facility – from lighting upgrades to complete energy management solutions.

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