Quality Engineer
at Rexel USA

Date Posted: 5/12/2019

Job Description

We are look for a Quality Engineer to join our Gexpro Services team in Sparks Glencoe, MD!

Essential Functions (Responsibilities):

Apply process improvement methodologies and Quality Assurance tools to improve customer service, supplier productivity, quality, cycle, and delivery performance within an ISO9001-based Quality Management System (QMS).  Support direct contact with some of the largest customers and/or suppliers in several key vertical segments.  This position will report to the Quality Manager.

Activities include:

  • Work with external customers, internal customers, suppliers and business leadership as needed to meet goals and communicate performance
  • Develop and drive process consistency to ensure compliance with Customer requirements.
  • Execute key Customer Service projects to reduce defects and cycle time and improve fulfillment
  • Develop & implement ISO compliant processes for applicable business functions
  • Conduct process audits and manage regulatory compliance requirements
  • Drive Customer Quality improvements utilizing the Quality Dashboard metrics
  • Manage non-conforming material, customer complaints, and Corrective/Preventive Action processes
  • Prepare sound responses to Customer-issued Corrective Actions
  • Lead internal and support external ISO audits
  • Lead Cost of Quality reduction initiative for given area of responsibility
  • Lead and track supplier/part qualifications & surveillance activities for assigned commodities or segments
  • Monitor supplier performance to identify and drive process improvement, manage root cause analysis and corrective & preventive action implementation
  • Partner with Sourcing to establish methods of evaluating existing suppliers, and approve potential suppliers through various assessment screens and quality metrics
  • Provide technical guidance to suppliers to ensure product/process compliance with applicable standards and engineering specifications
  • Review & interpret customer requirements; review & approve supplier quality documentation
  • Evaluate Supplier performance trends via Non-conformance reports and Delivery reports
  • Take proactive action with Suppliers that demonstrate unfavorable performance trends
  • Lead Corrective Actions throughout the Supply base
  • Proactively perform Quality and EHS audits for initial qualification and ongoing surveillance
  • Establish capacity plans for supply base to minimize, eliminate escaping defects and identify internal/external improvements

Required Skills:

  • BS Technical degree or equivalent experience
  • Minimum of 5 years’ experience in quality or related experience in Mechanical or Electrical disciplines
  • Familiar with interpretation of engineering drawings / specifications, and manufacturing process evaluation
  • Ability to identify and implement Best Practices
  • Excellent communication, presentation and facilitation skills
  • Demonstrated team and empowerment skills
  • Strong PC skills (MS office suite)
  • Willingness and ability to travel (>50%) as needed.
  • Proven track record of the highest integrity level (reference check required)
  • Fluent English & local language speaking & writing skills

Desired Skills:

  • Previous Global Company Experience
  • Quality Certification
  • Statistics training & experience
  • Supply Chain Management experience
  • ISO system management experience
  • Sourcing Experience
  • Working Knowledge of and application of UL/CE/CSA/IEC/ASTN/ANSI and other relevant Global Regulatory Codes

Job Snapshot

About Us

Earn the Career You Want.

Our Focus on Smarter Solutions Made Us America's Premier Distributor Millions of US electrical customers trust the expertise, resources and relationships of Rexel USA, Inc. As the US presence of one of the world's largest electrical distributors, we apply our knowhow, productivity tools and hands-on business-building initiatives to help our customers thrive.

Not satisfied with simply delivering products, nearly half of our employees are dedicated to improving how we connect customers with the supplies, solutions and services they need. We've developed supply chain models that reduce inventory, raise productivity and cut installation costs.

We also help our customers uncover new opportunities. Our energy teams can slash the cost and raise the performance across a facility – from lighting upgrades to complete energy management solutions.

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