Tax Analyst
at Rexel USA

Date Posted: 9/7/2019

Job Description

We are seeking a Tax Analyst to join our Rexel USA team in Dallas, TX!

Essential Responsibilities

  • Determine proper taxability of customers on an account and transaction basis including researching, verifying and approving all exemption certificates
  • Properly code and maintain customer tax exempt status in systems
  • Image and store sales tax certificates
  • Effectively communicate with internal and external customers concerning exemption certificates including corrections for incomplete or incorrect certificates
  • Effectively communicate sales and use tax laws to both internal and external customers through research and interpretation of state regulations. This includes providing supporting documentation to internal/external customer
  • Proactively interact with internal and external customers to reduce the amount of new disputes
  • Manage and prioritize customer disputes for assigned area to ensure efficient and accurate resolution in a timely manner and within service level expectations
  • Approve and process tax credits and tax billing invoices within authority levels and service level objectives
  • Assist customers on Tax Helpline and Tax email

Skills, Knowledge, and Education Required

  • Degree or equivalent work experience
  • Demonstrated ability to successfully work in a fast paced, high demand environment
  • Strong attention to detail and sense of urgency
  • Demonstrated customer focused behavior such as building positive relationships
  • Understands customers’ needs, both internal and external
  • Ability to deal with difficult situations in a diplomatic and professional manner
  • Excellent analytical and creative problem solving skills with the ability to make recommendations, based on investigation and judgment, as well as an ability to discern when to escalate issues
  • Excellent oral and written communication and interpersonal skills, ability to adjust communication based on customer situation
  • Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
  • Time Management – ability to prioritize workload and manage one’s own time
  • A positive approach and willingness to learn coupled with the ability to work in a team environment

Skills, Knowledge, and Education Preferred

  • Prior sales tax experience a plus

Job Snapshot

  • Employee Type: Full-Time
  • Location: Dallas, TX
  • Job Type: Finance
  • Experience: Not Specified
  • Date Posted: 9/7/2019

About Us

Earn the Career You Want.

Our Focus on Smarter Solutions Made Us America's Premier Distributor Millions of US electrical customers trust the expertise, resources and relationships of Rexel USA, Inc. As the US presence of one of the world's largest electrical distributors, we apply our knowhow, productivity tools and hands-on business-building initiatives to help our customers thrive.

Not satisfied with simply delivering products, nearly half of our employees are dedicated to improving how we connect customers with the supplies, solutions and services they need. We've developed supply chain models that reduce inventory, raise productivity and cut installation costs.

We also help our customers uncover new opportunities. Our energy teams can slash the cost and raise the performance across a facility – from lighting upgrades to complete energy management solutions.

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