Warehouse Customer Service Associate
at Rexel USA

Date Posted: 8/22/2019

Job Description

We are seeking a Warehouse Customer Service Associate to join our Rexel team at our Hayward, CA location:

Summary

Enter service requests

Field customer complaints and direct to management

Complete paperwork for prep and delivery

Set and confirm customer delivery appointments

Process orders received by fax, e-mail, computer, or phone.

Check and maintain inventory for availability and prepare a bill of lading for shipment.

Enter and process all inbounds.

Other duties as assigned.

Essential Responsibilities

  • Able to meet deadlines.
  • Excellent attendance record required.
  • Able to work overtime as needed.
  • Other duties as assigned.


Skills, Knowledge, and Education

  • High school diploma or GED.
  • Must have a valid driver's license.
  • General knowledge of electrical products.
  • Ability to effectively communicate with co-workers to aid in satisfying customer requirements.
  • Ability to perform basic mathematical calculations in order to accurately complete job tasks.
  • Ability to organize and prioritize job tasks and requirements.


Job Snapshot

  • Employee Type: Full-Time
  • Location: Hayward, CA
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 8/22/2019

About Us

Earn the Career You Want.

Our Focus on Smarter Solutions Made Us America's Premier Distributor Millions of US electrical customers trust the expertise, resources and relationships of Rexel USA, Inc. As the US presence of one of the world's largest electrical distributors, we apply our knowhow, productivity tools and hands-on business-building initiatives to help our customers thrive.

Not satisfied with simply delivering products, nearly half of our employees are dedicated to improving how we connect customers with the supplies, solutions and services they need. We've developed supply chain models that reduce inventory, raise productivity and cut installation costs.

We also help our customers uncover new opportunities. Our energy teams can slash the cost and raise the performance across a facility – from lighting upgrades to complete energy management solutions.

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