2nd Line Technical Support
at Robert Half International UK

Date Posted: 14/10/2019

Job Description

Ref ID:  06020-00111580877

 

The Company

  • They are a well-known reputable brand that prides itself on working collaboratively within the insurance sector. With year on year growth we are looking to expand and continue this growth through hiring exceptional people.

The role

  • You must have 1st line experience and an ITIL foundation qualification.
  • This is an exciting opportunity to get exposure to an array of technologies in a professional setting.
  • Sitting in the first line team, you will be a single point of contact for internal IT users, acting as the public face (or voice) of the IT services.
  • You will be expected to resolve internal IT service requests in a timely manner whilst building good rapport with all internal employees.

What they are looking for

  • You will love helping people, be able to solve problems and have a passion for IT.
  • You will be able to listen to issues and resolve them quickly to ensure the smooth running of the wider business.
  • You'll be a key member of the team and be able to work well in a team environment.

Technical Requirements

  • Have excellent IT skills across Microsoft packages (Outlook, Word, Excel and Powerpoint)
  • Be able to document new processes.
  • Windows 10 and software apps.
  • Microsoft Office 365.
  • Active directory

Salary/ Benefits

  • £25,000-£27000
  • Great career progression
  • Pension
  • Healthcare

The salary range/rates of pay is dependent upon your experience, qualifications or training.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: www.roberthalf.co.uk/privacy-notice.

Job Snapshot

About Us

Robert Half is the world’s first and largest specialized recruitment consultancy. The company has over 60 years experience providing temporary, interim and permanent recruitment solutions for accounting and finance, financial services, and technology professionals.

We help highly skilled professionals find rewarding jobs with leading companies in the UK and offer complimentary access to career guidance and resources and online training opportunities.

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