3rd Line Support
at Robert Half International UK

Date Posted: 24/08/2019

Job Description

Ref ID:  0666-738573957CW


An exciting opportunity for an experienced 2nd line engineer to take a step up to 3rd line support for a large electronics company based near Basingstoke.

The Role

As the 3rd line support engineer you will have the following:

  • Hands of experience with Active Directory, Exchange and Office 365
  • Experience supporting Windows Operating Systems
  • Strong knowledge of IT hardware- Printers, laptops, desktops (setting up and supporting)
  • Strong experience supporting Switches, Routers, Firewalls, LAN, WAN
  • Experience troubleshooting to resolve issues
  • Experience supporting IP Telephony- VoIP

The main duties will include:

  • Support business users, remotely and deskside
  • BAU tasks
  • Support networks- Including patching
  • Support internal servers
  • Set up and monitor user accounts through Active Directory
  • Roll out and configure computer hardware and software
  • Troubleshoot to resolve issues
  • Participate in projects within the business

Your Profile

You will have a passion for IT, an interest in new technologies and want to coach the other members of the helpdesk to improve their technical knowledge.

Salary and benefits

The annual salary on offer is up to £40,000 dependant on experience and benefits include 25 days annual leave, contributory pension and private healthcare upon passing probation.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: www.roberthalf.co.uk/privacy-notice.

Job Snapshot

About Us

Robert Half is the world’s first and largest specialized recruitment consultancy. The company has over 60 years experience providing temporary, interim and permanent recruitment solutions for accounting and finance, financial services, and technology professionals.

We help highly skilled professionals find rewarding jobs with leading companies in the UK and offer complimentary access to career guidance and resources and online training opportunities.

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