Customer Services / Accounts Advisor
at Robert Half International UK

Date Posted: 17/10/2019

Job Description

Ref ID:  45879453

 

Customer Services / Accounts Advisor

Robert half are proud to be partnering with a leading company based near Wokingham to recruit 4 experienced customer service assistants / Accounts Advisors. The role will be ideal for someone that has a confident and outgoing personality and someone that has good numeracy skills.

The Accounts Department are currently looking for an Accounts Customer Service/Administrator to join their busy fast paced Head Office team, responsible for managing the accounts process for approximately 9,000 managed & rent collection properties. This exciting role is varied and will see the successful candidate liaising with Customers and colleagues on a daily basis assisting with their accounting queries.

Not only will you need have fantastic communication skills in speaking to customers to assist with monetary issues, you will also need to be great at problem solving and happy to work with systems and numbers. We offer a great career progression for those who are keen to keep moving forward and developing and are keen to hear from you.

Principle Responsibilities

  • Investigate and handle queries through to resolution via the emails and telephone calls
  • Deal with all calls both internally and externally in a courteous and professional manner.
  • To assist with chasing Tenant Rent Arrears & Fees where necessary
  • Liaising with all offices and departments in the Lettings Division
  • Involved with ensuring our Landlords, Contractors & Tenants receive payments daily. Key Skills
  • Must be numerate
  • Ability to plan, prioritise & work under pressure
  • Problem solver/quick thinker
  • Excellent customer service skills
  • Ability to communicate at all levels
  • Good knowledge of Microsoft packages Excel, Word & Outlook

In return, we offer a competitive salary package, excellent benefits, training, and the opportunity to grow your expertise at an expanding company that can offer you a rewarding and progressive career.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: www.roberthalf.co.uk/privacy-notice.

Job Snapshot

  • Employee Type: Permanent
  • Location: Reading, Berkshire
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 17/10/2019

About Us

Robert Half is the world’s first and largest specialized recruitment consultancy. The company has over 60 years experience providing temporary, interim and permanent recruitment solutions for accounting and finance, financial services, and technology professionals.

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