Fraud Manager
at Robert Half International UK

Date Posted: 06/03/2020

Job Description

Ref ID:  06030-0011318682


This is a fantastic opportunity for a Fraud Manager to join one of the most exciting Payments firms in the financial services of London right now.

The opportunity and role overview

Our Client is seeking a Financial Crime Operations Manager (fraud manager) to work within their London-based team. A key part of our Global Financial Crime Operations team, this role is responsible for leading a team detecting and preventing fraud on the payments platform.

Reporting to the Head of Financial Crime Operations, this role will manage two fraud analysts and a fraud data scientist. The effective management of this team is critical to ensure that the firm remains a leader in the fight against financial crime.

You will ensure alerts are worked in a timely manner and ensure any inefficient rules are prioritised for refinement and improvement.

Working with state-of-the-art technology you will be responsible for ensuring the transaction monitoring case manager, monitoring rules and machine learning models are allowing the team to work in an effective manner permitting efficient fraud investigations to take place.

You will provide regular and accurate fraud reporting to senior management and compliance stakeholders and work with them to develop fraud detection strategies.


  • Fraud subject matter expert on card-based payments
  • A good knowledge of common Fraud typologies
  • Familiar with key AML, TF, Financial Crime and Sanctions legislation and associated Regulatory Guidance
  • Strong stakeholder management with excellent written and verbal communication skills across a dispersed, global organisation
  • Demonstrated experience working with customers on fraud prevention and detection strategies
  • Understands the customer impact of a transaction monitoring system and can balance fraud prevention with the customer experience
  • Proven ability to work under pressure and in a fast-paced environment
  • Can build out fraud prevention and detection process from scratch and implement them in an operational environment
  • Ability to meet schedules and deadlines with thorough, accurate and quality work
  • Self-motivated with excellent organisational skills and in-depth analytic skills
  • Can 'challenge the norm' and think of new and innovative processes
  • Comfortable with ambiguity and change, and happy working in a fast-paced environment
  • Proactive 'problem resolver', owning and resolving issues


High growth fintech payments firm based in London

Salary & Benefits

£60,000 - £70,000 + benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information:

Job Snapshot

About Us

Robert Half is the world’s first and largest specialized recruitment consultancy. The company has over 60 years experience providing temporary, interim and permanent recruitment solutions for accounting and finance, financial services, and technology professionals.

We help highly skilled professionals find rewarding jobs with leading companies in the UK and offer complimentary access to career guidance and resources and online training opportunities.

If you are a highly skilled professional let us help you find the career of your dreams; join our Talent Network!

What is a Talent Network?

Talent Networks enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Share job opportunities through Social Media or email

Are you looking for a new job? Check out these current opportunities: Finance and Accounting Jobs, Financial Services Jobs and IT - Technology Jobs