IT Support Analyst
at Robert Half International UK

Date Posted: 23/04/2019

Job Description

Ref ID:  06010-0010954843

 

IT Support Analyst

Working for a growing SME leasing organisation based in West Bristol, a fantastic position has arisen for an IT Support Analyst.

The company are a forward-thinking outfit looking to invest in IT, with onus on the service delivery element, looking to create a new function offering efficient and high-quality end user service.

Due to a period of high-growth and restructuring of the IT environment at the company; the need for the right candidate to spearhead IT support for all end-users based on site and in the field.

The IT Support Analyst will be responsible for providing:

  • End user hardware, software and infrastructure support. Both remotely and desktop-based support.
  • Maintaining of accurate support ticket details and information for escalations.
  • Investigate problems to help identify fixes, causes and workarounds.
  • To troubleshoot issues.
  • Efficient and professional customer service skills.

Desired soft skills:

  • One years' IT support experience.
  • Good customer service traits.
  • Great communication and stakeholder management skills.
  • Problem solving and logic-based skills.

Desired Technologies:

  • Windows OS
  • AD/Exchange
  • Office 365

Details:

  • Salary up to £25k per annum.
  • West Bristol
  • Fantastic company benefits

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the following terms: www.roberthalf.co.uk/privacy-notice

Job Snapshot

  • Employee Type: Permanent
  • Location: Bristol, Bristol
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 23/04/2019

About Us

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