Second Line Engineer
at Robert Half International UK

Date Posted: 15/10/2019

Job Description

Ref ID:  06010-0011066599


Robert Half Office Technology is recruiting for a Second Line Engineer to join a fast growing technology business, based in south Bristol.

The Role

Working for a number of their key clients, the Second Line Engineer will provide remote and desktop support as well as implementing business-critical IT projects. You will work with the latest cutting-edge technologies, such as Azure, Cisco Meraki and Office365.

Key Responsibilities

  • To support and maintain Microsoft Server/Desktops and Azure Cloud environments
  • Using Cisco Meraki to maintain network infrastructure
  • Escalate issues to the 3rd Line Support Team where necessary
  • Undertake IT project work as instructed by the Projects Team
  • Provide support to 1st Line to help upskill and improve knowledge
  • Resolve customer issues within the agreed SLAs
  • Demonstrate behaviours that promote company values
  • Undertake any other duties as reasonably requested

Your Profile

  • Understanding of Windows Server and OS
  • Knowledge of Altaro/Veeam back-ups
  • Azure Cloud and Office365
  • Good understanding of network infrastructure and principles
  • Experience working within a similar role
  • Excellent customer service skills
  • Ability to work independently
  • A demonstrated passion for technology with the desire to develop yourself

The Company

Robert Half Office Technology is recruiting for a Second Line Engineer position with an innovative and dynamic technology organisation, based in south Bristol. The organisation prides itself on its unique working environment with excellent staff training and development opportunities.

They host regular social events for their staff and provide a staff breakout area with a PS3, pool table and arcade games. Free fruit and a discounted gym membership also provided!

Salary & Benefits

The Second Line Engineer will be offered a salary between £25,000 and £30,000.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information:

Job Snapshot

  • Employee Type: Permanent
  • Location: Bristol, Bristol
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 15/10/2019

About Us

Robert Half is the world’s first and largest specialized recruitment consultancy. The company has over 60 years experience providing temporary, interim and permanent recruitment solutions for accounting and finance, financial services, and technology professionals.

We help highly skilled professionals find rewarding jobs with leading companies in the UK and offer complimentary access to career guidance and resources and online training opportunities.

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