Call Center Rep
at Ronin Staffing

Date Posted: 7/2/2020

Job Description

Job Description:                     

Title: Call Center Representative (5 openings)

Pay: $13.00-$14.00/hr

Location: Burbank, CA 91505

Hours: 8:00am to 5:00pm Monday through Friday

Length: at least for 3 months with a possibility of extension or conversion to full-time depending on attendance and performance

Start: Must start on Monday August 20th, 2018

Service Hours: Contact center hours are from 6am – 8pm M-F and Sat 8am-5pm - there will be some flexibility with the work schedule.

Must be able to pass a credit check and fingerprint scan once converted to full-time

Essential duties and responsibilities:

Call Center Representatives will provide assistance to current banking customers on how to use the new mobile app

Will manage large amounts of inbound and outbound calls in a timely manner

Will have instruction and work from a script to provide answers to common questions customers may have

Successful candidate will be able to accept ownership for effectively solving customer issues, inquiries and will keep customer satisfaction at the core of every decision and situation.

Promotes and maintains a positive image of the credit union to assigned personnel, members, and the community.

Job Snapshot

  • Employee Type: Contractor
  • Location: Burbank, CA
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 7/2/2020

About Us

Founded in 1999 as a woman- and minority-owned IT staffing organization, Ronin Staffing has grown into a full-service staffing search firm that recruits and places qualified and quality candidates with expertise in a wide range of areas, including Engineering, Aerospace, Administration, Accounting/Financing, to name a few. We offer contract-only, contract-to-hire or direct-hire services to our clients and our contractors alike.

Our team of experienced, dynamic and tenacious recruiting specialists will provide you with the personal assistance you need to keep your career moving onward and upward. Whether you are looking for hourly, mid-management or executive level positions, you can be confident in our recruiters’ ability to match you with just the right assignments with just the right companies to suit your needs. Many members of our staff have backgrounds in the industries for which they now recruit, and Ronin has become one of the leaders in providing professionals to Fortune 100, 500, and 1000 companies.

We are proud to offer you a full line of services to help you to meet your career objectives, including resume assistance, human resources consulting, and expert guidance on professional interviewing techniques. We also offer direct deposit and a competitive benefits package.

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