Referral Clerk (84-11F)
at Salem Clinic

Date Posted: 6/17/2019

Job Description

Hours: Full-time, 40 hrs/wk, M-F, 8-5
Location: Main
Health Plan Services, Referrals

Job Summary/Position Objectives:
This position provides clerical support to the managed care and referral departments and other miscellaneous tasks as assigned.

Essential Functions: 

  1. Process letter daily to providers and patients.
  2. Answer phones for the referral department.
  3. Check in medical records.
  4. Fax or mail medical records to the specialist in a timely manner.
  5. Process "work lists" and "task lists" on a daily basis.
  6. Input referral information into computer database with speed and accuracy.
  7. Load referrals into the Clinic computer system and other insurance referral systems.
  8. Update patient information in the computer system.
  9. Maintain strict confidentiality.

Other Duties: 

  1. Act as back-up to other referral and managed care staff members.
  2. Assist department with new employee training.
  3. Participate in departmental meetings, problem solving groups, and in service educational opportunities on an ongoing basis.
  4. Perform other duties as requested..

Job Requirements

Required Knowledge, Skills, Abilities: 

  1. High School diploma or equivalent.
  2. Previous experience working in a medical facility.
  3. Effective customer service skills and a positive attitude.
  4. Strong written and verbal communication skills.

Preferred Qualifications: 

  1. Once year experience in a medical facility.
  2. Basic knowledge of the referral system.

Job Snapshot

  • Employee Type: Full-Time
  • Location: Salem
  • Job Type: Health Care
  • Experience: Not Specified
  • Date Posted: 6/17/2019

About Us

Founded in 1925, Salem Clinic is deeply rooted in the Salem and Keizer medical communities. We have steadily grown from a three physician practice to one that includes over ninety healthcare providers and 500 staff members. Our multi-specialty group practice design benefits patients through every phase of life. Our physicians represent family medicine, internal medicine, general surgery, obstetrics and gynecology, urgent care and hospital medicine.

Our five convenient locations bring healthcare close to home for our patients. In addition to our primary care physicians and specialists, Salem Clinic also maintains a full service laboratory with a robust testing menu and an imaging department with highly skilled technologists. The Clinic’s ancillary testing capabilities include general x-ray, bone densitometry, CT, MRI, ultrasound, echocardiography, mammography, EKG, nuclear medicine and all varieties of blood, urine and other specimen collection and testing.

The large multi-specialty group practice setting enables Salem Clinic to provide patients with truly comprehensive care. We are large enough to have the resources to be on the cutting edge of technology and care models and small enough that every individual staff member can be heard and can affect change.

Salem Clinic staff and physicians are held high standards for customer service and teamwork creating a professional and friendly work environment for all to enjoy!

Are you interested in joining our team? We are looking for customer service oriented persons who enjoy working in a fast-paced, team-based, ever changing environment. We want persons who are looking for long-term employment. We reward longevity with a generous retirement benefit that includes a 10% contribution, with no matching required.

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