Sales Support Administrator
at Sentech Services

Date Posted: 10/29/2020

Job Description

Sales Support Administrator (long-term contract position)
Loc.: Canton, Mi
Pay rate: $21/hr
Work Hours: 8am - 5pm
Company is a Tier 1 auto supplier of electrical/ electronic components.
This is a remote position (will be working from home during Covid period); will be training in the office for at least a week.
Lead and/or assist Account Managers in commercial activities related to customer quotations, contract review, accounts receivable, profitability, and customer satisfaction. This may include responsibilities specific to production, pre-production, tooling, and/or service parts
Program Support & Metrics: Support program activities by entering and updating information in customer systems and internal systems such as BEAMS, SAP, and SharePoint. Report out monthly metrics. Work in conjunction with the Account Managers to identify and implement sales process improvements.
Customer Quotations: Provide or assist in quotations to the customer for service, pre-production, and/or tooling. Coordinate capacity studies as needed.
Contract Review: Ensure quoted price and terms match received purchase order. Assist or lead the resolution of conflicts as necessary.
Accounts Receivable: Gather financial information including signatures and submit to customer and/or finance. Update appropriate systems. Support finance to resolve any accounts receivable related conflicts.
Profitability: Support commercial piece price reduction efforts, accrual initiatives, and profit enhancement objectives.
Tooling: Submit customer required information, monitor for approval, and resolve any issues to ensure timely payment.
Customer Satisfaction: Cultivate and maintain customer relationships. Understand and report changes to customer processes, structure, and decision makers. Be knowledgeable of product offerings and trends as well as the competitive environment.
Someone who has worked in a sales supportive role will be feasible for this role. And, having someone that has worked within automotive would be a plus.
Degree Requirements: Associate’s degree in Business, Engineering or equivalent automotive experience
Previous Experience: 3+ years in Sales Support for Tier One automotive supplier preferred
Travel Requirements: Occasional local travel required for customer visits; occasional domestic and international travel as required to meet customer and internal needs
On Call Requirements: As required by customer or internal deliverables
Physical Requirements: Office position - primarily sedentary. Reasonable accommodations may be made to enable an individual with disability to perform the essential functions.
•Please email your resume to [Click Here To Join] or call 248-645-1800 with inquires

Job Snapshot

  • Employee Type: Full-Time
  • Location: Canton
  • Job Type: Management
  • Experience: Not Specified
  • Date Posted: 10/29/2020

About Us

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