IT Helpdesk Technician
at Sinclair Broadcast Group

Date Posted: 10/29/2020

Job Description


KUTV has an excellent career opportunity for a full-time IT Helpdesk Tecnhincian to support the Engineering Department on its daily computer and network operations. This position involves maintaining computers and servers related to television transmission and video automation systems, as well as business-side work stations. The candidate will be directly responsible for hands-on support of modern broadcast and IT equipment.


Responsibilities include, but are not limited to:



  • Provide courteous and timely response to calls and requests for support.

  • Utilize ServiceNow to log, update and manage incidents and service requests.

  • Provide support for common business applications such as Microsoft Office Products (O365), Citrix, Web browsers, Symantec Antivirus, and Oracle.

  • Image, configure and deploy PC and Mac computers.

  • Perform Account Management functions utilizing Active Directory.

  • Install software and applications.

  • Adhere to established processes and procedures.

  • Strong communications skills and pleasant phone demeanor are essential.


Requirements:



  • 5+ years of technology experience, preferably in a fast-paced environment.

  • Windows Workstation OS 7 and 10.

  • Active Directory Users & Computers.

  • Maintaining and upgrading computers utilizing SCCM.

  • Providing user support on the phone and in person.

  • Installing software and applications.

  • Removal of viruses and malware.

  • Familiar with ServiceNow or similar help desk ticketing systems.

  • Mac experience a plus


Physical Demands/Work Environment:



  • Must be able to work a flexible schedule

  • On-call duty, including weekends and holidays

  • Ability to lift computers and equipment generally less than 50 pounds


Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

Job Snapshot

About Us

Sinclair Broadcast Group and Sinclair Digital Solutions are dedicated to making Sinclair a communications powerhouse! We are the largest and most diversified television broadcasting company in the country. Sinclair owns and operates, programs or provides services to more television stations than anyone and has affiliations with all major networks. Sinclair Digital group is focused on bringing the most engaging content to web, mobile and over-the-top broadcasting to audiences all over the country! In addition, Sinclair is the leading local news provider in the country, as well as a producer of sports content. Sinclair owns a multicast network, four radio stations and a cable network. Sinclair’s content is delivered via multiple-platforms, including over-the-air, multi-channel video program distributors, and digital platforms. Sinclair Broadcast Group, Inc. was founded in 1986, went public in 1995 and is traded on the NASDAQ Global Select Market under the ticker symbol SBGI.

We believe Sinclair Broadcast Group’s people are our most important asset. Our teams make the critical difference in how we perform and their skills, talents and determination separate us from our competitors. Sinclair's success is the result of extraordinary employees and an exemplary management team who believe in a vision and are dedicated ensuring a great future for our employees. We are advancing the world of broadcasting and we need talented, dedicated, ethical professionals to do so. Our teams make the critical difference in how we perform and their skills, talents and determination separate us from our competitors. To be the best, you have to attract the best. This is why we provide opportunity for advancement, a challenging work environment, and a company culture with open communication and teamwork. Whether you are an industry veteran or a just starting out, you can find it at Sinclair!

We also offer excellent compensation and comprehensive benefits, including:

  • Company-sponsored medical/prescription, vision and dental plans
  • Flexible spending accounts
  • Company-paid Life and Disability
  • 401(k) with company match
  • Wellness programs
  • Employee stock purchase plan
  • Education reimbursement
  • Vacation, Holiday, and PTO
  • And more…