Application Engineer
at Smalley Steel Ring Co.

Date Posted: 8/7/2019

Job Description

Smalley Steel Ring Company is the market leader in the industrial retaining ring and wave/compression spring manufacturing business. Our ingenuity, dedicated associates, engineering expertise, and technical ability are driving our success, holding over 50 years of manufacturing experience supplying the aerospace, automotive, and other industrial markets. We take pride in ourselves, the quality of our innovative products, our focus on continuous improvement, and the service of excellence that we provide to our loyal customers.

We have an opening for a Product Application Engineer in our Engineering Department. This group provides technical support to our customers with product and/or service needs. The Product Application Engineer is responsible for working directly with customers to determine part requirements, and transfer those into a design. This involves working with the customer on size requirements, environment, functionality, material, etc. The Product Application Engineer is a fast-paced position, which involves anywhere from 5-10 customer interactions a day, then working to have those design inquiries turned around within 48 hours. 

Responsibilities

  • Daily customer interaction to design and complete appropriate part
  • Act as the primary contact for customers in assigned territory
  • Responsible for developing assigned territory through frequent customer contact and visits
  • Maintain customer relationships in assigned territory, including phone and email contact
  • Work directly with various internal customers (including: Drafting, Customer Service, Estimating, Quality, etc.) on projects and RFQs, pricing, specs, etc.
  • Work directly with Manufacturing to adjust and tweak design as necessary
  • Travel to visit customers in given territory(s)

Job Requirements

Requirements

  • Bachelor’s degree in Mechanical Engineering or related technical field
  • A minimum of 2 years engineering experience required with strong mechanical and/or technical background
  • Must possess the ability to develop and maintain customer relationships through excellent communication
  • Dedicated technical customer contact required
  • Travel, 2-4 weeks per year
  • Ability to work under deadlines in a fast-paced environment
  • Must be authorized to work in the US on a permanent basis

Smalley offers a competitive compensation and benefits package, including 401(k) savings plan with company match; profit sharing, health, dental, vision. Company paid life insurance, STD and LTD; supplemental life insurance, tuition reimbursement, paid time off, and 10 company paid holidays.

To learn more about our company, please visit our web site at www.smalley.com/careers.

Facebook: www.facebook.com/smalleysteelring

Twitter: twitter.com/ringsandsprings

Equal Opportunity Employer: Disability/Veteran

If you are having problems using our online application system, please call 847-719-5900

Job Snapshot

About Us

Smalley Steel Ring Company is the market leader in the industrial ring and wave/compression spring manufacturing business. With offices in Asia, Europe, the United States and South America, we not only think globally but we act globally. As a global leader, we have experienced almost every type of application in our field and we continue to solve new problems for a variety of customers. From aerospace, to medical devices, the auto industry and more, we have the expertise our clients are looking for in a manufacturing partner.

Here at Smalley, we realize that our success depends upon the success of our employees. We are a privately held, family owned business with a positive, team oriented culture and a commitment to the security and satisfaction of our workforce. We offer a competitive compensation and benefits package: including 401(k) savings plan with company match, profit sharing, bonus, health, dental, vision, company paid life, STD and LTD, supplemental life insurance, tuition reimbursement, paid time off and 10 company-paid holidays. You will also find plenty of opportunity for career development and advancement to positions of greater responsibility here at Smalley.

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