International Sales Engineer
at Smalley Steel Ring Co.

Date Posted: 11/17/2020

Job Description

Smalley Steel Ring Company is the market leader in the industrial retaining ring and wave/compression spring manufacturing business. Our ingenuity, dedicated associates, engineering expertise, and technical ability are driving our success, holding over 50 years of manufacturing experience supplying the aerospace, automotive, and other industrial markets. We take pride in ourselves, the quality of our innovative products, our focus on continuous improvement, and the service of excellence that we provide to our loyal customers.

We have an opening for an INTERNATIONAL SALES ENGINEER in our Sales Engineering Department. This position will work to ensure continuous development and growth of International Sales of Smalley products in multiple markets included but not limited to automotive, aerospace, medical and industrial within China.  This INTERNATIONAL SALES ENGINEER is responsible for managing customer relationships and needs, as well as maintaining and developing their assigned international sales territory by following up on quote requests, attending tradeshows, and collaborating with marketing on various lead generation and follow up activities


  • Develop new prospects
  • Build strategic relationships with customers by calling, coordinating and conducting visits
  • Work with customers and the factory’s’ internal departments on a daily basis in order to effectively communicate engineering details, provide customer support and manage customer relationships through the entire sales process. (Lead generation, quotation, follow up, order and post-sale)
  • Work with customers during the purchasing process (payment terms and conditions, order management, shipping and quality)
  • Prepare for and attend trade shows as needed as well as supporting marketing campaigns
  • Monitor customer sales activity and nurture new leads and opportunities
  • Plan and travel to visit customers in given international territory(s)
  • Develop assigned territory by expanding targeted accounts, working with Marketing on various campaigns, hot leads and attending tradeshows
  • Collaborate with various internal customers (Marketing, Customer Service, Estimating, & Quality) on pricing, contracts, territory development etc.)

Job Requirements

What You’ll Need to Bring to the Table:

  • Bachelor’s degree in Mechanical Engineering or related technical field preferred
  • A minimum of 3 years’ technical sales experience required, with strong direct customer contact
  • Must possess the ability to develop and maintain customer relationships through excellent communication
  • Requires strong technical aptitude, the ability to learn quickly, and the ability to apply knowledge to new applications and customer requirements
  • Travel, up to 6-8 weeks a year
  • Fluency in Mandarin or other Asian language required (read, write, and type)
  • Computer proficiency in Microsoft Office, Excel, PowerPoint. Knowledge of Infor CRM a plus
  • Ability to work under the deadlines in a fast-paced environment
  • Authorized to work in the US on a permanent basis

Smalley offers a competitive compensation and benefits package, including 401(k) savings plan with company match; profit sharing, health, dental, vision. Company paid life insurance, STD and LTD; supplemental life insurance, tuition reimbursement, paid time off, and 10 company paid holidays.

To learn more about our company, please visit our web site at




Equal Opportunity Employer
If you are having problems using our online application system, please call 847-719-5900

Job Snapshot

About Us

Smalley Steel Ring Company is the market leader in the industrial ring and wave/compression spring manufacturing business. With offices in Asia, Europe, the United States and South America, we not only think globally but we act globally. As a global leader, we have experienced almost every type of application in our field and we continue to solve new problems for a variety of customers. From aerospace, to medical devices, the auto industry and more, we have the expertise our clients are looking for in a manufacturing partner.

Here at Smalley, we realize that our success depends upon the success of our employees. We are a privately held, family owned business with a positive, team oriented culture and a commitment to the security and satisfaction of our workforce. We offer a competitive compensation and benefits package: including 401(k) savings plan with company match, profit sharing, bonus, health, dental, vision, company paid life, STD and LTD, supplemental life insurance, tuition reimbursement, paid time off and 10 company-paid holidays. You will also find plenty of opportunity for career development and advancement to positions of greater responsibility here at Smalley.

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