Clerk - WH RMA
at SMS InfoComm Corporation

Date Posted: 7/18/2020

Job Description


WH RMA Clerk must be able to read and understand instructions in English, and follow the instructions to realize the process of sorting, receiving defective parts (both manual receiving and auto receiving lines), creating tickets, solving warehouse issues and maintaining a clean and orderly work environment. Must be able to know each piece of commodity (HDD, SSD, CPU, MEMORIES, LCD, MB, and POWER SUPPLY) including new project commodities as presented.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Daily Responsibilities % of Job – 90%

  • Sort and receive defective parts.
  • Maintain a clean and orderly work area.
  • Create tickets.
  • Be able to identify specific commodities (HDD, SSD, CPU, LCD, MB, power supplies, etc.)
  • Be able to learn and identify new commodities as presented.
  • Requires usage of pallet jack.
  • Utilize the company’s time to be efficient and productive. Including being punctual from breaks and personal matters.
  • Work quickly, correctly, and efficiently to complete tasks.
  • Packing cartons and placing orders in delivery area.
  • Complete other tasks as assigned.

Warehouse Efficiencies % of Job – 5%

  • Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
  • Keeps warehouse organized and clean at all times.

Team Building/Leadership % of Job – 5%

  • Responsible for maintaining a positive work environment while supporting the company’s culture.
  • Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

Education and/or Experience

  • Must be high school graduate or equivalent.
  • Basic computer skills are a plus.
  • Must read, write, and speak English.
  • Requires data entry skills, including ten key.
  • See list below for SMS Training requirements.

Essential Skills:

  • Job requires the ability to clearly organize and categorize work priorities to complete assigned tasks.
  • Requires demonstrated ability to read and follow written instructions and ideas.
  • Job requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.
  • Must be hands-on and have ambition with the drive to succeed - “Makes things happen”.
  • Goal oriented and must be accustomed to achieving results through teamwork.
  • Must be able to identify and resolve problems in a timely manner.
  • Requires good attendance and ability to work OT as scheduled.


  • Shows determination to achieve excellent results
  • Finds better ways
  • Demands top performance
  • Inspires commitment

Working Conditions

While performing the duties of this job, the employee is constantly required to stand for long periods. Employee must be able to lift objects approximately up to 50 lbs. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement.

SMS InfoComm Corporation is an equal opportunity employer.  Diversity and acceptance are the foundation of our culture.

Job Snapshot

About Us


Monday, 5/4 through Friday, 5/8
8:00AM – 4:00PM

We are looking for talented
people to join our full-time and
part-time teams!

Please visit our website at and click on “Careers” for a full listing of our available opportunities. You can also send your resume or speak with our on-site recruiter, Patricia Vina, at

We look forward to hearing from you!

SMS Provides All In One (AIO) Services to our customers, which means we integrate Depot Repair, Parts Fulfillment, PCBA Circuit Board Repair and LCD Clean Room Repair; All activities into one building, which reduces customers’ management efforts and cost.

Join the SMS InfoComm Corporation Talent Network today to stay up-to-date on our current openings as they become available!

What is a Talent Network?

Talent Networks enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Share job opportunities through Social Media or email