Account Manager
at TEGNA

Date Posted: 11/19/2019

Job Description

​​First Coast News is seeking an experienced Account Manager to join our sales team. Once ad solutions are sold by the Account Executives (AEs), the Account Manager (AM) becomes the key point of contact for the clients. The AM will coordinate the full efforts of all the internal team members involved in the fulfillment & execution process to help the clients achieve the desired business results and to receive a strong ROI.​

  • Manages account after activation; understands clients’ needs and proposes new business opportunities
  • Grows the account by introducing new solution sets, introducing strategy and planning and ensures everything is working properly
  • Be the lead point of contact for assigned sales accounts
  • Communicates directly with clients, answers questions and meets any requests/needs
  • Maintains strong and positive relationships with the clients and the internal team members; keeps everyone informed of project status; manages client expectations
  • Confirms TV and digital orders are input correctly and aligned with insertion order
  • Handles displaced TV or Digital
  • Creates launch brief and ensures proper implementation with the launch team
  • Takes the lead on all fulfillment (TV and Digital)
  • Coordinates all internal efforts with those involved in fulfillment
  • Be the Client interface with TEGNA internal teams, such as Creative Services​

Job Requirements

  • Bachelor’s Degree
  • 2-3 years related experience in account management or client services, preferably within the advertising industry
  • Working knowledge of Microsoft Office suite
  • Commitment to high quality of work and excellent client services
  • Excellent organizational skills
  • Strong interpersonal and communication skills
  • Ability to identify problems and solve them through innovative solutions and sound judgment
  • Ability to work independently and handle multiple accounts​

About TEGNA

TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. With 62 television stations and four radio stations in 51 markets, TEGNA is the largest owner of top 4 affiliates in the top 25 markets, reaching over 38 percent of all television households nationwide. TEGNA also owns leading multicast networks Justice Network and Quest. TEGNA Marketing Solutions (TMS) offers innovative solutions to help businesses reach consumers across television, email, social and over-the-top (OTT) platforms, including Premion, TEGNA’s OTT advertising service. For more information, visit www.TEGNA.com.

 

TEGNA Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information.

Job Snapshot

About Us

First Coast News(FCN), WTLV /WJXX, a duopoly combining the powers of the ABC and NBC networks, is committed to being “First For You.”  On a daily basis we demonstrate through consumer advocacy, targeted station projects, a dedicated sales force, and strong marketing our ability to put the needs of viewers first.   First Coast News takes the news of the day a step further to impact the lives of people where they need it most, finding elements of a story that relates to everyone.  FCN is a voice for the voiceless and holds those in power accountable. We want to make our community a better place.

Why live on the First Coast? The First Coast is a very unique area.  From the beauty of Amelia Island, to the historic culture of St. Augustine, to Jacksonville itself, with its thriving beach communities, there’s so much to offer.  There are numerous outdoor activities, the NFL’s Jacksonville Jaguars and beautiful beaches to enjoy year-round.