Account Manager

Date Posted: 10/17/2019

Job Description

WUSA 9, the TEGNA-owned CBS affiliate in the Washington, DC market, is seeking an Account Manager.  This position is responsible for managing the day-to-day responsibilities of assigned accounts and team members. The role is designed to provide optimal customer experience and drive sales by providing customer support by aligning the company’s multimedia solutions with our customers’ marketing objectives.  If you are a high performer, detailed oriented with a positive attitude who thrives in a fast-paced, team environment, we may have a place for you on our team.



  • Daily interaction with existing agency and direct client business; this responsibility includes maintenance of client schedules on television and online in addition to the implementation of special projects and promotions.
  • Works in tandem with AE, Customer Insights (Research) Manager, and Creative Services to develop sales presentations.
  • Attends sales meetings and training to obtain sales, product and process information, and to keep abreast of company products and services in order to articulate to the client, when appropriate.
  • Facilitates execution of digital campaigns sold by designated Account Executives.  This includes ensuring all digital campaigns are executed on-time, accurately booked and trafficked, and regularly monitored to ensure successful delivery.  
  • Partners with designated Account Executives in the development of new/incremental revenue.
  • Works with the Traffic Department as necessary to facilitate accurate scheduling of customers’ traffic.
  • Able to make decisions and solve problems independently in an effort to support the customer.
  • Assists designated Account Executives with the maintenance of contracts, generating avails, traffic, make-goods, collections, and overall customer service.
  • Regular tracking of client audience delivery using Nielsen ratings and digital fulfillment.
  • Sets up new customer accounts, contracts, order entry, and revisions. Checks for accuracy.
  • Self-motivation and willingness to work as a team player are essential attributes. Creativity, flexibility, and the ability to change with our industry are also keys to success.

Job Requirements


  • Minimum 3 years of account service in a professional, fast-paced environment.
  • College Degree preferred.
  • Ability to work effectively and independently as part of a team.
  • Ability to effectively communicate directly with clients.
  • Ability to effectively handle multiple tasks and projects under deadline pressure.
  • Proficient in Microsoft Office and extremely computer literate.
  • Ability to effectively solve problems.
  • Must be detail-oriented and able to hit deadlines.
  • Creative and able to adapt quickly to change.
  • Strong written and verbal communication skills, and strong organization and time management skills.
  • Valid driver’s license with excellent driving history, as well as reliable transportation and proof of insurance


 About TEGNA:

TEGNA Inc. (NYSE: TGNA) is comprised of a dynamic portfolio of media and digital businesses that provide content that matters and brands that deliver. TEGNA reaches more than 90 million Americans and delivers highly relevant, useful and smart content, when and how people need it, to make the best decisions possible. TEGNA Media includes 46 television stations and is the largest independent station group of major network affiliates in the top 25 markets, reaching approximately one-third of all television households nationwide. TEGNA Digital is comprised of, the leading online destination for automotive consumers, CareerBuilder, a global leader in human capital solutions, and G/O Digital, a customized local digital marketing company. For more information, visit

TEGNA, Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, veteran status or genetic information.

Job Snapshot

About Us

Are you all about social and new media?  Do you like change?  And does “risk” mean “potential” in your vocabulary?  Be part of a news team that’s changing, growing and serving our community in the process.  WUSA, the TEGNA-owned CBS affiliate in Washington, DC hires talented and creative journalists, social/digital experts, marketing masterminds, and customer-focused sales executives.  If you are looking for a fast-paced atmosphere to thrive, develop your professional skills and partner with viewers and digital users – WUSA is the place to be.