IT Systems Specialist

Date Posted: 9/1/2020

Job Description

KHOU seeks an IT professional to oversee a reliable, secure and efficient data communications network while having the technical leadership skillsets applicable in a multi-platform distribution environment. Responsibilities include the ability to deploy, configure, document, maintain, and monitor all active network equipment to ensure smooth network operation.  Additionally, the ideal candidate will have advanced trouble-shooting and specialized maintenance skills that are applicable in multi-platform operations, including but not limited to broadcast, mobile and desktop.

  • Proactively ensure that KHOU/TEGNA maintains a healthy and secure server and workstation environment. 
  • Coordinates technical processes and serves as an escalation point in providing direction in the diagnosis and repair of broadcast, production, and IT systems.
  • Resolve problems and document resolutions. 
  • Responsible for the installation, documentation, and life-cycle maintenance of all multi-platform equipment including PCs, servers, and LANs. 
  • Responsible for local inventory maintenance and software license management. 
  • Provides escalated technical support that requires an on-site presence (server, NAS, network or PC equipment failure), including data backup recovery. 
  • Performs complex software/hardware troubleshooting, patches and re-installations. 
  • Serves as the IT point of contact and accountable for the IT portion of new office setups, office expansions, etc. This includes relocation and/or installation of voice/data communications solutions, LAN and PC equipment. 
  • Participates in the identification, development and communication of new technology standards and best practices as appropriate for all business units. 
  • Responsible for monitoring data backups to ensure that they are completed on a regular basis. 
  • Duties may require non-routine analysis, research and follow-through. 

Job Requirements


  • College degree, or technical school training, with minimum 3 years of experience with Microsoft operating systems for desktops, and servers or applicable experience.
  • Three years of demonstrated experience with server and/or end-user computing orchestration, management and monitoring toolsets including SCCM, Splunk, CrowdStrike and mobile device management platforms. Cloud experience a plus.
  • Expert computer skills.  Microsoft and Cisco Certifications a plus. 
  • Experience with VMWare, DOM, AD, Group Policy deployment.
  • Excellent project management skills with ability to manage media technology projects. 
  • Demonstrated sensitivity in handling confidential information. 
  • Can successfully communicate technical information in a non-technical manner and provide excellent customer service to station employees.
  • Knowledge of broadcast tools such as ENPS, Wide Orbit, Crispin Automation, Miranda Graphics, and BitCentral Editing, are a plus.   
  • Experience leading all aspects of a project from inception to planning to implementation.
  • Demonstrated knowledge and experience of service desk concepts and toolsets including ITIL, knowledge management, and ServiceNow.
  • Ability to prioritize multiple complex tasks/projects and follow through to completion independently or as part of a team.



TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. With 62 television stations and four radio stations in 51 markets, TEGNA is the largest owner of top 4 affiliates in the top 25 markets, reaching over 38 percent of all television households nationwide. TEGNA also owns leading multicast networks Justice Network and Quest. TEGNA Marketing Solutions (TMS) offers innovative solutions to help businesses reach consumers across television, email, social and over-the-top (OTT) platforms, including Premion, TEGNA’s OTT advertising service. For more information, visit


TEGNA Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information.

Job Snapshot

About Us

KHOU 11 has been one of the top-rated CBS affiliates in Texas for over two decades. For more than 60 years, KHOU 11 has been a leader in local news, information and community involvement. We serve our viewers, in the tenth-largest television market, through several daily broadcasts, as well as 24-hour news coverage via, social media, and mobile platforms.  KHOU 11 continues to grow and connect with new audiences in our community by covering news stories and participating in community events that support our “KHOU Stands for Houston” brand.